KML import doesn’t add any markers

  • Resolved FriendlyWP

    (@mmcginnis)


    4 months, 3 weeks ago

    Hi, I’m trying to create a map that imports markers from a KML file. I’ve been able to upload the file to the server and add it in the Advanced Settings tab of a new map, but it does nothing. Am I missing something? this is the KML file https://veteranspousenetwork.org/wp-content/uploads/2024/07/2024-05-vsn-participant-map.kml

    I get these errors in the console:

    wp-google-maps-pro.min.js?ver=9.0.40+pro-9.0.30:1 Uncaught Error: Cannot extend by pixels in initial state
    at WPGMZA.LatLngBounds.extendByPixelMargin (wp-google-maps-pro.min.js?ver=9.0.40+pro-9.0.30:1:103509)
    at WPGMZA.MarkerClusterer.getExtendedBounds (wp-google-maps-gold.min.js?ver=5.2.5:1:15029)
    at WPGMZA.MarkerClusterer.createClusters (wp-google-maps-gold.min.js?ver=5.2.5:1:17230)
    at WPGMZA.MarkerClusterer.setReady (wp-google-maps-gold.min.js?ver=5.2.5:1:13914)
    at WPGMZA.MarkerClusterer.redraw (wp-google-maps-gold.min.js?ver=5.2.5:1:19012)
    at WPGMZA.MarkerClusterer.addMarkers (wp-google-maps-gold.min.js?ver=5.2.5:1:12785)
    at WPGMZA.ProMap.onMarkersPlaced (wp-google-maps-pro.min.js?ver=9.0.40+pro-9.0.30:1:500795)
    at WPGMZA.GoogleProMap.onMarkersPlaced (wp-google-maps-pro.min.js?ver=9.0.40+pro-9.0.30:1:644535)
    at WPGMZA.GoogleProMap._onMarkersPlaced (wp-google-maps-pro.min.js?ver=9.0.40+pro-9.0.30:1:495867)
    at WPGMZA.EventDispatcher._triggerListeners (wp-google-maps-pro.min.js?ver=9.0.40+pro-9.0.30:1:23261)

    I tried to ask this in your support forums for Pro users but I have never received the registration email (I did look in spam). thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author DylanAuty

    (@dylanauty)

    Hi @mmcginnis,

    Thank you for getting in touch, we do appreciate your time. Unfortunately, as imports are a premium feature, I will need to ask that you reach out to us on our website instead as we are not allowed to answer any premium questions via these threads.

    You mentioned having trouble with registering on our Premium forum, I’ve made a note to look into this as soon as we can. In the meantime, you can open an email support ticket here, instead.

    Once a ticket has been opened, someone from our team will be more than happy to help in getting this resolved. We are eager to assist you with this as soon as possible.

    Please note: As per the www.ads-software.com guidelines, these forums are reserved for basic plugin support, and we are not allowed to assist or discuss premium features here. As a result, this thread will be marked as resolved.

    Nice!

Viewing 2 replies - 1 through 2 (of 2 total)
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