Knowledge base

Hi,

I think it’s just caching issue.

Kindly check in other browser or in the same just by clearing browser cache.

If your site has some caching plugin then please refresh the cache.

Thank You

HI again – no caching cleared and 3 browsers ??

Also could you please change or let us know where to change text.
Some minor Grammer corrections
Sales
and ‘avail this service”
should be “access” this service or item ??

Hi,

You can edit those text very easily using Loco Translate.

These two examples we will integrate in our core, thanks for that. If you send us more we are happy to do those as well.

But I am really surprised why Knowledge base is nor working for you, nothing special over their than Products/Orders dashboard !!!

If you allow us to check your site once, then it will be best to debug and fix very quickly.

May be some JS conflict with other plugins or theme, but can’t say you definitely in assumption.

Thanks for your patience …

Can you please send us browser console log snap of Knowledge base page ??

Thank You

Hi,

Do you have any further thoughts!!
Then please feel free to share with us.

You may also contact us at our own forum also for better assistance.

Thank You

Thanks again and apologies for the delay in response (sometimes the WP support replies do not seem to come through)
I deactivated the plugin and reactivated and now the knowledgebase is working as expected.
I suspect you are correct about a js order = will have to work through but for now it is working.
thank you so much again.

Ahh .. great.
It’s pleasure to know that it’s working for you as expected.

Thanks for informing that to us.

If you have any further issues or queries feel free to reach us anytime.

Thank You