kogan feed file

Hi,

Thanks for using our plugin and reaching out to us. I am going to assume you used the Kogan channel when configuring your feed?

If so, on the field mapping section, you need to create this mapping:
https://www.dropbox.com/s/uhg4uv196n4yxvo/Kogan-Category.png?dl=0

Once you did re-process the feed. Thats all.

Hope this helps?

it must include the category otherwise kogan does not accept the feed, i use Custom label 0 and Custom label 1 but it does not show in feed

https://ibb.co/vwCnW4M

https://ibb.co/qBcB2w0

Hi,

Perhaps you mapped the wrong custom label 0 / 1 attribute to Kogan’s category field? Did you check the drop-downs in the field mapping to see if there are other attributes there that have custom label naming in them?

there is not other custome label for them, is there anyway i can check ?

In the screenshot you showed there is a custom label 0 and custom label 1 on your product edit pages. How did those custom label input fields get there?

• If you added them yourselves by creating WooCommerce attributes then they definitely should show in the drop-downs
• When they have been added using a 3th party plugin then they might not show when that plugin did not create those input fields with attributes or custom fields or they might have named it differently so it shows under a different name in the drop downs. In that case I suggest you reach out to their support asking what the technical attribute name is for those fields

now i change the mapping and test, eg mapping PRODUCT_SKU to product name

https://ibb.co/47mC3Wv

it does not update

https://ibb.co/XpHrbKT

Can you please send us the plugin debug.log so we can see how you have configured your product feed?

Instructions on how to retrieve the debug.log can be found here:
https://adtribes.io/send-your-debug-log-to-support/

https://dltradingau.com.au/wp-content/uploads/woo-product-feed-pro/logs/debug.log

thanks

Hi,

Thanks for sending over the debug.log. I had a look at it and according to the debug.log it is still mapped to SKU and not product name?

https://www.dropbox.com/s/rhvma5leh18sfj5/SKU-mapping.png?dl=0

Hi,

Assuming the issue at hand has been resolved and/or our support is no longer needed we are going to close this topic for housekeeping reasons.

Please do not hesitate to reach out to us again whenever our support is needed.