Label creation with woo services not happening

I saw this topic earlier in the forum, but those fixes did not help me.

I have orders placed in my Woocommerce which I need to print shipping labels for. When I click the link to generate the label, everything goes normally right up to the “Pay and Print” button. Nothing happens…in woocommerce. I do receive a receipt and my credit card is charged. Unfortunately, the receipt does not include a tracking number, so I have no way to reprint or cancel for a refund.

I have tried multiple browsers, rebooting, relogging and screaming to no avail.

‘ WordPress address (URL): https://cafetypica.com
Site address (URL): https://cafetypica.com
WooCommerce version: 3.8.1
WooCommerce REST API package: 1.0.2 /home/mmburtch/public_html/wp-content/plugins/woocommerce/packages/woocommerce-rest-api
Log directory writable: /home/mmburtch/public_html/wp-content/uploads/wc-logs/
WordPress version: 5.3.2
WordPress multisite: –
WordPress memory limit: 256 MB
WordPress debug mode: –
WordPress cron:
Language: en_US
External object cache: –
Server environment
Server info: Apache
PHP version: 7.3.7
PHP post max size: 32 MB
PHP time limit: 30
PHP max input vars: 1000
cURL version: 7.62.0, OpenSSL/1.0.2k
SUHOSIN installed: –
MySQL version: 5.6.44-cll-lve
Max upload size: 32 MB
Default timezone is UTC:
fsockopen/cURL:
SoapClient:
DOMDocument:
GZip:
Multibyte string:
Remote post:
Remote get:
Database
WooCommerce database version: 3.8.1
Database prefix sptcz_
MaxMind GeoIP database: /home/mmburtch/public_html/wp-content/uploads/GeoLite2-Country.mmdb
Total Database Size 5.52MB
Database Data Size 4.75MB
Database Index Size 0.77MB
sptcz_woocommerce_sessions Data: 0.06MB + Index: 0.02MB + Engine InnoDB
sptcz_woocommerce_api_keys Data: 0.00MB + Index: 0.01MB + Engine MyISAM
sptcz_woocommerce_attribute_taxonomies Data: 0.00MB + Index: 0.01MB + Engine MyISAM
sptcz_woocommerce_downloadable_product_permissions Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sptcz_woocommerce_order_items Data: 0.01MB + Index: 0.01MB + Engine MyISAM
sptcz_woocommerce_order_itemmeta Data: 0.07MB + Index: 0.04MB + Engine MyISAM
sptcz_woocommerce_tax_rates Data: 0.00MB + Index: 0.01MB + Engine MyISAM
sptcz_woocommerce_tax_rate_locations Data: 0.00MB + Index: 0.01MB + Engine MyISAM
sptcz_woocommerce_shipping_zones Data: 0.02MB + Index: 0.00MB + Engine InnoDB
sptcz_woocommerce_shipping_zone_locations Data: 0.02MB + Index: 0.05MB + Engine InnoDB
sptcz_woocommerce_shipping_zone_methods Data: 0.02MB + Index: 0.00MB + Engine InnoDB
sptcz_woocommerce_payment_tokens Data: 0.02MB + Index: 0.02MB + Engine InnoDB
sptcz_woocommerce_payment_tokenmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
sptcz_woocommerce_log Data: 0.02MB + Index: 0.02MB + Engine InnoDB
sptcz_aiowps_events Data: 0.05MB + Index: 0.01MB + Engine MyISAM
sptcz_aiowps_failed_logins Data: 0.01MB + Index: 0.01MB + Engine MyISAM
sptcz_aiowps_global_meta Data: 2.12MB + Index: 0.00MB + Engine MyISAM
sptcz_aiowps_login_activity Data: 0.01MB + Index: 0.01MB + Engine MyISAM
sptcz_aiowps_login_lockdown Data: 0.01MB + Index: 0.00MB + Engine MyISAM
sptcz_aiowps_permanent_block Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sptcz_commentmeta Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sptcz_comments Data: 0.03MB + Index: 0.02MB + Engine MyISAM
sptcz_links Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sptcz_nf3_actions Data: 0.02MB + Index: 0.00MB + Engine InnoDB
sptcz_nf3_action_meta Data: 0.02MB + Index: 0.00MB + Engine InnoDB
sptcz_nf3_chunks Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sptcz_nf3_fields Data: 0.02MB + Index: 0.00MB + Engine InnoDB
sptcz_nf3_field_meta Data: 0.02MB + Index: 0.00MB + Engine InnoDB
sptcz_nf3_forms Data: 0.02MB + Index: 0.00MB + Engine InnoDB
sptcz_nf3_form_meta Data: 0.02MB + Index: 0.00MB + Engine InnoDB
sptcz_nf3_objects Data: 0.02MB + Index: 0.00MB + Engine InnoDB
sptcz_nf3_object_meta Data: 0.02MB + Index: 0.00MB + Engine InnoDB
sptcz_nf3_relationships Data: 0.02MB + Index: 0.00MB + Engine InnoDB
sptcz_nf3_upgrades Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sptcz_options Data: 1.28MB + Index: 0.08MB + Engine MyISAM
sptcz_postmeta Data: 0.52MB + Index: 0.25MB + Engine MyISAM
sptcz_posts Data: 0.22MB + Index: 0.04MB + Engine MyISAM
sptcz_termmeta Data: 0.00MB + Index: 0.01MB + Engine MyISAM
sptcz_terms Data: 0.00MB + Index: 0.01MB + Engine MyISAM
sptcz_term_relationships Data: 0.01MB + Index: 0.02MB + Engine MyISAM
sptcz_term_taxonomy Data: 0.00MB + Index: 0.01MB + Engine MyISAM
sptcz_tm_taskmeta Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sptcz_tm_tasks Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sptcz_usermeta Data: 0.05MB + Index: 0.04MB + Engine MyISAM
sptcz_users Data: 0.00MB + Index: 0.01MB + Engine MyISAM
sptcz_wc_download_log Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sptcz_wc_product_meta_lookup Data: 0.00MB + Index: 0.01MB + Engine MyISAM
sptcz_wc_tax_rate_classes Data: 0.00MB + Index: 0.01MB + Engine MyISAM
sptcz_wc_webhooks Data: 0.00MB + Index: 0.00MB + Engine MyISAM
sptcz_woocommerce_extra_flat_rates Data: 0.00MB + Index: 0.00MB + Engine MyISAM
Security
Secure connection (HTTPS):
Hide errors from visitors
Active plugins (29)
VaultPress by Automattic – 2.1.1
AfterShip – WooCommerce Tracking by AfterShip – 1.9.13 – Not tested with the active version of WooCommerce
Akismet Anti-Spam by Automattic – 4.1.3
All In One WP Security by Tips and Tricks HQ, Peter Petreski, Ruhul, Ivy – 4.4.2
Blackhole for Bad Bots by Jeff Starr – 2.7
Contact Form 7 by Takayuki Miyoshi – 5.1.6
Contact Widgets by GoDaddy – 1.7.0
PayPal Shopping Cart by Scott Paterson – 1.1.9
Error Log Monitor by Janis Elsts – 1.6.9
Flexible Shipping by WP Desk – 3.9.6
Jetpack by WordPress.com by Automattic – 8.0
Limit Login Attempts by Johan Eenfeldt – 1.7.1
Ni WooCommerce Sales Report by anzia – 3.3.8
Ninja Forms by The WP Ninjas – 3.4.22
Virtual Robots.txt by Marios Alexandrou – 1.9
Really Simple SSL by Rogier Lankhorst, Mark Wolters – 3.2.7
Storefront Product Pagination by WooThemes – 1.2.4 – Not tested with the active version of WooCommerce
Storefront Product Sharing by WooCommerce – 1.0.6
Storefront Sticky Add to Cart by WooThemes – 1.1.9
WooCommerce SSL Seal by WP Fix It – 1.2 – Not tested with the active version of WooCommerce
WooCommerce Blocks by Automattic – 2.5.10
Woo Product Dropdown Widget by Razorfrog Web Design – 1.0 – Not tested with the active version of WooCommerce
WooCommerce Cart Tab by jameskoster – 1.1.2 – Not tested with the active version of WooCommerce
WooCommerce Google Analytics Integration by WooCommerce – 1.4.17
WooCommerce Services by Automattic – 1.22.2
WooCommerce by Automattic – 3.8.1
WooReports API by Lucian Capdefier (luciancapdefier) – 2.0.2 – Not tested with the active version of WooCommerce
WP Simple Paypal Shopping cart by Tips and Tricks HQ, Ruhul Amin, mra13 – 4.4.9
WP-Optimize – Clean, Compress, Cache by David Anderson, Ruhani Rabin, Team Updraft – 3.0.15
Inactive plugins (0)
Dropin Plugins (1)
advanced-cache.php advanced-cache.php
Must Use Plugins (1)
installatron_hide_status_test.php by –
Settings
API enabled:
Force SSL:
Currency USD ($)
Currency position left
Thousand separator ,
Decimal separator .
Number of decimals 2
Taxonomies: Product types external (external), grouped (grouped), simple (simple), variable (variable)
Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
Connected to WooCommerce.com:
WooCommerce pages
Shop base: #5 – /shop/
Cart: #6 – /cart/
Checkout: #7 – /checkout/
My account: #8 – /my-account/
Terms and conditions: #407 – /terms-of-use/
Theme
Name: Storefront
Version: 2.5.3
Author URL: https://woocommerce.com/
Child theme: – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce support:
Templates
Overrides: –
Action Scheduler
Action Status Count Oldest Scheduled Date Newest Scheduled Date
Complete 4 2019-12-20 14:03:44 -0700 2020-01-10 14:22:35 -0700
Pending 1 2020-01-17 14:22:35 -0700 2020-01-17 14:22:35 -0700
Canceled 0 – –
In-progress 0 – –
Failed 0 – – ‘