Lack of counts and statistics after new version wordpress installed!

Sharebuttons doesn’t showing counts

I had a look at your site, and sharing counts appear to be working. Since you’re using the official sharing buttons for each service, the counts are automatically added by each service if they support sharing counts, and if there was more than one share for that URL.

statistics are completely erased!

With Jetpack, your stats information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats were lost.

That’s what happened on your site; it previously used a different site URL, https://www.elenaferro.it/wordpress/.

I have fixed the issue, and you should be able to get your Stats and Subscribers back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting to WordPress.com.

Jeremy tahnk you very much! Ypu’re rigth abput changing address of my site, i did’nt calculate the consequences!
Thank uyou, statistics was restored!!!
The problem remain with sharebuttons… The officials one cannot shown the entire selection of socila i made (for exambple, in the back end is set with goolgle pulus but does’nt appear in front end.
The icon only button, that i usually used before, they don’t show count any more… Can tell me why?
Thank you and good job!

The officials one cannot shown the entire selection of socila i made (for exambple, in the back end is set with goolgle pulus but does’nt appear in front end.

Since you switched to Icon Only I can’t check that for myself, but if you’d like to give the official buttons another try, I’d recommend checking for Javascript errors on the page, as explained here:
https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors

Let me know what you find!

The icon only button, that i usually used before, they don’t show count any more… Can tell me why?

Which counts do you miss when switching to Icon Only buttons? Jetpack currently supports Facebook, LinkedIn, and Pinterest. Other Social Networks don’t offer any open API to grab the sharing counts.