Lacks Features + Bad Service + Terrible Support

This plugin is extremely nascent and lacks several essential features. Something as simple as the option to customize the Title & Description of the payment gateway shown on the frontend is missing. The plugin also stops working if other PG plugin such as Razorpay is installed and activated (even if it’s disabled). So weird.

Additionally, the PhonePe Payment Gateway service itself is very poor in its performance. Several payments fail for unexplained “technical” issues, customers see random errors like “Receiver’s payment server is busy” and connections are dropped randomly.

Lastly, their Customer Support experience is terrible. The support staff is either untrained or ignorant, and conversations with them often leave you frustrated. Their replies are canned, and often go in circles.

AVOID!