Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @sabuncakis,

    Thank you for your topic.

    We have checked the link that you have provided and were not able to see any issues.

    See the screenshot below:

    Most presumably, you have a cache plugin, which is causing this issue.

    Please make a DB backup for your safety (you can use UpdraftPlus).
    Then, clear all the caches and check whether the issue persists or not.

    Make sure the cache is excluded on the page where the given survey is enabled. After clearing the caches, please try to check the case with either the Incognito mode or another browser/device.

    For changing the button text, we have the following feature available.

    See the screenshot below:

    As you are using the Pro version of the plugin, please contact us via this form for premium support and further investigation of your case. Our customer care specialists will check out your case and help you as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

    Thread Starter sabuncakis

    (@sabuncakis)

    Thank you for your quick response.
    How do I remove the “By WordPress Survey plugin”?

    Plugin Support Jasmine

    (@hyenokian)

    Dear @sabuncakis,

    Thank you for your reply.

    To remove the given text, you will need to disable the Promote the plugin feature.

    For that, please go to the Survey Maker plugin > General Settings submenu > General Tab

    See the screenshot below:

    As said previously, you are using the Pro version of the plugin, so please contact us via?this form?for premium support and further investigation of your case. Our customer care specialists will check out your case and help you as soon as possible.

    Commercial products are?not supported in these forums.

    Enjoy the plugin, and, in the meantime, feel free to open a new topic in case of any further questions.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Language and Date Ask’ is closed to new replies.