• using Loco Translate; using polylang also.

    i have only one site language (portuguese); wpforms does not show front-end form text in portuguese, instead shows default english.

    my question is: will wpforms use the front-end form text found in the wpforms (the default english) when there’s only only language available site-wide, or will it fetch the primary site language? or does it even matter, and wpforms should always fetch the site language?

    language switcher is in the footer with one language only.

    • This topic was modified 6 years, 3 months ago by ricmetal.
    • This topic was modified 6 years, 3 months ago by ricmetal.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter ricmetal

    (@ricmetal)

    here are a few images of my languages in wordpress.

    https://wptrials.byethost4.com/delmejustimgforhelp/

    i’m also using oceanwp child theme which is offered on github, and i uploaded it through wordpress (if that’s relevant at all)

    i wonder i there’s an issue with having two portugues languages? and if i should delete the one i’m not using?

    • This reply was modified 6 years, 3 months ago by ricmetal.
    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi ricmetal,

    Currently WPForms does not have the Portuguese language pack available.

    If you’d like to translate your forms into a single alternate language we have a detailed tutorial here.

    I hope this helps ??

    Thread Starter ricmetal

    (@ricmetal)

    Hello,
    Ive started translating WPForms into portuguese. My issue is that nothing is showing in portuguese.

    Please see the images i provided. They show what i think is the correct config to change WPForms to show a different language.

    If i could get help that would be great ??

    • This reply was modified 6 years, 3 months ago by ricmetal.
    Thread Starter ricmetal

    (@ricmetal)

    ok…i think i’m getting somewhere.

    the form that should show up in portuguese but shows in english was created before i created the portuguese language (AO90) and started translating it.

    i’ve now created a new form and suddenly every word i translated is showing up as translated, not english.

    this is very poor engeneering.
    dispite the fact, the form works good, and hopefull no more of these surprises show up.

    *thinks the plugin should address this and flies away*

    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi ricmetal,

    Thanks for the update! I’m glad to hear that you’ve managed to get the issue resolved.

    However, we were not able to replicate the error you’ve described on our end. It sounds like there might be page caching and that is preventing your translation from showing up in older forms.

    To resolve this, you could try clearing any cache in your site after you’ve created or updated your translation, then view the forms on your site.

    I hope this helps ??

    Thread Starter ricmetal

    (@ricmetal)

    another issue with the forms; this string “Thanks for contacting us! We will be in touch with you shortly.” won’t show in my language; shows in english only.

    Iv’e translated it, and apparently the form is working fine, because i just changed another string that shows on the front end of the form (“email confirmation” description text) and the changes are visible.

    seeing the “thanks for contacting…” is also on the front end, and is already translated, it looks like this is a problem with the plugin.

    thoughts?

    • This reply was modified 6 years, 2 months ago by ricmetal.
    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi ricmetal,

    If you’d like to translate the form confirmation message text to a single language, the easiest option is to do this directly within the form builder.

    To do this, in the form builder go to Settings > Confirmation, and in the Message field, add the text you’d like to display to users.

    For more details on configuring the confirmation settings of your form, please see our tutorial on how to set up form confirmation.

    I hope this helps ??

    Thread Starter ricmetal

    (@ricmetal)

    And to translate into multi languages?

    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi ricmetal,

    Currently translation is not available for text that are can be edited by site admin and are saved to the database (such as the text in field labels, placeholders, confirmation message). I agree this would be a useful feature though, and I’ve added this to our feature request list for our team to consider down the road.

    For now, a possible workaround might be to create individual forms for each language on your site. A plugin like WPML can allow you to create a page for each language. You can then embed the forms in the corresponding pages.

    I apologize we don’t have what you’re looking for in this case, though we appreciate the suggestion! ??

    ebrabellon

    (@ebrabellon)

    Hi Ethan,

    “For now, a possible workaround might be to create individual forms for each language on your site. A plugin like WPML can allow you to create a page for each language. You can then embed the forms in the corresponding pages.”

    …with this solution, if I have two languages in my site, is possible to create two individual forms (each for language) and have all the entries (both languages) in the same entries’s form?

    Plugin Support Ethan Choi

    (@ethanchoi)

    Hi ebrabellon,

    Currently we don’t have the option to save the submissions of two forms into a single entries table.

    In case it helps to share, WPForms Lite does not have the feature to store entries, and only sends forms submissions via notification emails.

    The entries storage and management option is available with any of our paid licenses.

    And if you already have a license, please know that you have access to our private email support.

    I hope this helps ??

Viewing 11 replies - 1 through 11 (of 11 total)
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