Large file won't upload

  • Liesbeth

    (@liesbethscience)


    9 years ago

    Hi Thom,

    Thanks for the awesome plugin. I’ve got a question about file uploads:

    All works well for smaller files, but 140MB ZIP files won’t upload with File Away. I’ve set all the PHP upload limits to 500MB, and had several technical guys look at it, but we cannot figure out where things go wrong. I tried everything in the book but the larger files won’t upload, while this is an essential feature for my client.

    post_max_size: 500M
    upload_max_filesize: 500M
    memory_limit: 128M
    max_input_time: 60
    max_execution_time: 45

    I’d be happy to donate for your time solving this.

    Kind regards,
    Liesbeth

    https://www.ads-software.com/plugins/file-away/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author thomstark

    (@thomstark)

    Hi. I’ve successfully uploaded files as large as 2gb using FileUp, several times, so it’s definitely an issue with your server settings. You may have multiple php.ini files on your server, and the wrong one is the one configured correctly, which is often the case for people experiencing upload size issues.

    Thread Starter Liesbeth

    (@liesbethscience)

    Hi Thom, thanks for your reply. I agree, it should work fine. I’ve checked with the technical guys who run the server and this is their response, I hope you can help me figure out what I’m doing wrong, or where I can find a way to solve this:

    I checked the limits and all of them were set as described. Just in case I increased them twice you can verify it using the links below:

    https://www.targetcare.eu/i.php
    https://www.targetcare.eu/wp-admin/i.php

    The php.ini in use is server wide. There is no php.ini active for the account as I renamed the one that you created.

    The file below (one I had downloaded before that) was uploaded successfully for around 10-12 seconds.

    -rw-r--r-- 1 targetca targetca 24M Oct 30 12:17 magento-1.9.2.2.tar-2015-10-27-03-19-32\ [siteground\ user].gz

    However the 144MB test file you provided is not uploading after 3 minutes and it is stuck without reaching any timeout or another restriction:

    https://awesomescreenshot.com/0ff5d8ee13

    The file should be uploaded well withing a minute according to its size. Please provide the plugin author with the links to the phpinfo files and if he can also check it on his end as well what might be causing it.

Viewing 2 replies - 1 through 2 (of 2 total)
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