• Resolved mogzilla

    (@mogzilla)


    Hi – when I put in a radius of 2880.00 km I get a wavy line instead of a circle (or oval). I know there is probably a good reason for it! Can you tell me why this is please?
    Many thanks in advance.
    Mogz

Viewing 4 replies - 1 through 4 (of 4 total)
  • Dear mogzilla,

    Thank you for contacting us.

    Will it be possible to ask you to provide us with your website link so that we could check the issue and be able to assist you.
    In the case, if you do not want to publish your website here, please, contact us directly on our website, which is Huge-IT.com or use this contact us form https://huge-it.com/contact-us/

    Looking forward to hearing from you soon.
    Regards,

    It has been one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply.

    Hi Support Team,

    After updating the plugin Markers has been lost from our site. Is it an update on free version or any issue?
    Can you please look into it.
    The link where we are facing issue is:
    https://www.couplesinstitute.com/directions-maps/palo-alto-office/

    Thanks
    D

    Dear vermadililpjpr,

    Thank you for contacting us,

    Please, be kindly informed that we have checked the website link you have provided and were able to detect the Marker. You can check the screenshot here:
    https://prntscr.com/flvd2k

    Will it be possible to ask you to clean your cache files CTRL+F5 ?
    In the case, if nothing changes, please, mention the environment (Browser, browser version, device, OS) you have now, we will duplicate it to understand the reason of the issue.
    Please, mention the plugin version running on your website as well.

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Large Radius Question’ is closed to new replies.