Larger order have a break halfway down that displays the subtotal.

  • Hi,

    For very large orders when a customer ticket is printed it displays the subtotal, tax, payment method and total in the middle of the ticket before listing the rest of the items.

    I assume this is to do with the ticket being quite long but i would like to know if there is any way i can stop this from happening and just let the ticket print as long as it needs to be.

    Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author bizswoop

    (@bizswoop)

    Could you share with us a photo of the receipt? We’d like to see the issue occurring and better understand the number of products in the receipt for these large orders that cause the behavior. This will allow us to try and reproduce the issue and provide recommendations on a fix.

    Thread Starter cscott1999

    (@cscott1999)

    Not a problem,

    I have uploaded a photo here:

    View post on imgur.com

    Thanks,

    Plugin Author bizswoop

    (@bizswoop)

    The quality of the image is low on imgur, as you can see here: https://ibb.co/b5WqSgZ

    We can’t see the content of the receipt. Can you send the photo to us directly at https://www.bizswoop.com/support/ the original image would probably be the best for us to view the image and zoom.

    Thread Starter cscott1999

    (@cscott1999)

    Hi,

    I have uploaded a better more clear copy of the image:

    View post on imgur.com

    Thanks,

    Plugin Author bizswoop

    (@bizswoop)

    Are you using a custom developed template? What plugin is being used for the Sides, Extra Toppings, Options etc?

    Depending on the print template you are using, or developed. We’d recommend you review the code related to the Subtotal, Tax, Payment Method and Total related to the code snippet

    <?php if ($location_data['total']['cost']) { ?>

    We suspect this code is being duplicated in the template causing this behavior.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Larger order have a break halfway down that displays the subtotal.’ is closed to new replies.