Last sitemap is empty

  • Resolved dermachacek

    (@dermachacek)


    1 year, 5 months ago

    I created a new online shop and pushed the sitemap https://www.dogoroo.at/sitemap_index.xml in the google search console. But there is an error, cause at the end of the file in line 39 there is an empty sitemap.

    <sitemap><loc></loc></sitemap>

    Can you help me? Or how can I find out where the empty sitemap comes from? Deactivating all other plugins is not a good option, cause the shop is already live.

    I already searched the internet for hours and tried everything to fix it on my own for half a day, but I had no luck. I hope you can help me!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @dermachacek

    Thanks for reaching out about your sitemap. It’s unclear what’s responsible for the extra & empty sitemap; it could be another plugin or theme. The fastest way to rule out any conflict is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty-Two.

    Please test this on your development or staging site if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

    If you feel uncomfortable doing this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

    Thread Starter dermachacek

    (@dermachacek)

    Hi @maybellyne,

    thank you for trying to help me, but now it’s even worse… ??

    The plugin Health Check & Troubleshooting seemed like a good choice, but I can’t deactivate it now and I am not sure if it completely broke my website. The frontend is fine, but in the backend I see that many plugins are deactiveated.

    Many users report the same at Health Check & Troubleshooting – please don’t recommend the plugin to anybody else! I have to check what I can do now!

    I made no backup, cause I just thought it is a checking tool. So I am fucked up! Just to let you know: I am doing WordPress as a freelancer for 8 years now, I am not a beginner.

    Plugin Support Maybellyne

    (@maybellyne)

    I’m sorry the plugin didn’t work for you. Can you access your website via FTP and remove the plugin folder?

    Thread Starter dermachacek

    (@dermachacek)

    I could fix the problem after deleting all cookies (not only the one of my domain, which I tried first). But I was really shocked about the handling of the plugin.

    Meanwhile I could find out that the plugin Husky is the problem. The Husky devolopers solved it – please see here: https://www.ads-software.com/support/topic/empty-sitemap-in-yoast-seo-husky-is-the-problem/

    Thank you for giving me the right direction!

Viewing 4 replies - 1 through 4 (of 4 total)
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