Last step not happening

  • Resolved payakt

    (@payakt)


    2 years, 2 months ago

    The last step where I need to click complete setup after clicking that it “unable to complete please try again later” almost tried 15 times same error coming & cannot complete setup.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)

  • Hi @payakt,

    Sorry to hear you’re having trouble with the onboarding process. Is the final step Confirm your store requirements?

    Do you get any kind of errors or warnings when trying to submit this section?

    If so, please let us know. It will also be helpful if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Thanks!

    Thread Starter payakt

    (@payakt)

    
### WordPress Environment ###

WordPress address (URL): https://payakt.com
Site address (URL): https://payakt.com
WC Version: 6.8.2
REST API Version: ? 6.8.2
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.1.8
PHP Post Max Size: 900 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.3.35-MariaDB
Max Upload Size: 900 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.2
WC Database Prefix: wp_
Total Database Size: 387.52MB
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Database Index Size: 103.52MB
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### Post Type Counts ###

attachment: 47954
aw_workflow: 8
cms_block: 42
custom_css: 1
elementor_library: 7
mc4wp-form: 1
nav_menu_item: 65
oembed_cache: 27
page: 29
portfolio: 18
post: 1
product: 6091
product_variation: 4732
rank_math_schema: 1
revision: 4
seedprod: 1
shop_coupon: 983
shop_order: 40
woodmart_sidebar: 2
woodmart_size_guide: 2
wp_global_styles: 2
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

WP Affiliate Manager: by wp.insider
wpaffiliatemgr – 2.9.15

All in One SEO: by All in One SEO Team – 4.2.4
Classic Widgets: by WordPress Contributors – 0.3
COD Order Confirmation for India: by Softpulse Infotech – 1.1.4
Contact Form 7: by Takayuki Miyoshi – 5.6.2
ConversioBot: by Innovative Chat Limited – 1.0.10
Multivendor Marketplace Solution for WooCommerce - WC Marketplace: by WC Marketplace – 3.9.1
Elementor: by Elementor.com – 3.7.3
Google Listings and Ads: by WooCommerce – 2.1.0
OMGF: by Daan from Daan.dev – 5.3.6
One Click Demo Import: by OCDI – 3.1.2
Razorpay Payment Links for WooCommerce: by Sayan Datta – 1.1.6
ThemeFarmer Companion: by ThemeFarmer – 1.3.5
Trustpilot-reviews: by Trustpilot – 2.5.914
WooCommerce Smart COD: by woosmartcod.com – 1.6.1
Advanced Shipment Tracking for WooCommerce: by zorem – 3.4.7
WooCommerce Plugin for PayUmoney: by wapinfosystems – 1.0
WooCommerce Tools: by ThemeFarmer – 1.2.6
WooCommerce Stripe Gateway: by WooCommerce – 6.6.0
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.1
WooCommerce: by Automattic – 6.8.2
WP All Import: by Soflyy – 3.6.8
WP Rocket: by WP Media – 3.12.0.4
WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.3

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: INR (Rs.)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
variation (variation)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #9 - /shop/
Cart: #43218 - /cart/
Checkout: #11 - /checkout/
My account: #12 - /my-account/
Terms and conditions: #720 - /terms-of-service/

### Theme ###

Name: NewShop eCommerce
Version: 0.6
Author URL: https://themefarmer.com
Child Theme: ?
Parent Theme Name: NewStore
Parent Theme Version: 1.3.20
Parent Theme Author URL: https://themefarmer.com
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: newstore/woocommerce/cart/mini-cart.php
newstore/woocommerce/checkout/form-checkout.php
newstore/woocommerce/content-product.php
newstore/woocommerce/global/quantity-input.php
newstore/woocommerce/single-product/product-image.php
newstore/woocommerce/single-product/rating.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
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mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-08-31 13:03:02 +05:30
Options: ?
Notes: 87
Onboarding: completed

### Action Scheduler ###

Canceled: 1
Oldest: 2022-08-29 10:42:57 +0000
Newest: 2022-08-29 10:42:57 +0000

Complete: 246
Oldest: 2022-08-30 00:30:51 +0000
Newest: 2022-08-31 04:37:54 +0000

Failed: 36
Oldest: 2022-04-18 08:51:26 +0000
Newest: 2022-05-31 14:19:00 +0000

Pending: 12
Oldest: 2022-08-31 04:52:54 +0000
Newest: 2022-09-28 09:10:18 +0000

### Status report information ###

Generated at: 2022-08-31 10:09:44 +05:30
    Plugin Support con

    (@conschneider)

    Engineer

    Howdy @payakt,

    Thank you for posting your system status report. Looks good to me, this should work.

    Let’s try the following

    Afterwards try again.
    Does that change anything?

    Kind regards,

    Thread Starter payakt

    (@payakt)

    Reset & tried same problem again.Complete setup not happening

    Plugin Author Jason a11n

    (@jconroy)

    Hi @payakt

    Sorry to hear of the continued difficulties.

    Looping back to @seanomattic’s comment asking if you are getting any kind of errors…

    Could you please check your Dashboard > WooCommerce > Status > Logs for any fatal-errors-xxxxxx.log or google-listings-and-ads-xxxxxxx.log log files.

    If you are not comfortable sharing logs here I would generally recommend opening a ticket on WooCommerce.com referencing this post and our team will be able to continue to help you from there.

    We’ll get to the bottom of this!

    Hello,

    i have the same problem. last step when i should click “complete setup” it doesnt allow me.

    
### WordPress Environment ###

WordPress address (URL): https://to-skin.com
Site address (URL): https://to-skin.com
WC Version: 6.8.2
REST API Version: ? 6.8.2
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: pt_PT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.7.38-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.2
WC Database Prefix: wp_beee_
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Tamanho dos dados da base de dados: 21.93MB
Tamanho do índice da base de dados: 6.03MB
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wp_beee_wysija_email: Dados: 0.00MB + índice: 0.00MB + Engine MyISAM
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wp_beee_yith_wcwl_lists: Dados: 0.01MB + índice: 0.02MB + Engine MyISAM
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wp_beee_yoast_indexable_hierarchy: Dados: 0.01MB + índice: 0.04MB + Engine MyISAM
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wp_beee_yoast_seo_meta: Dados: 0.02MB + índice: 0.02MB + Engine MyISAM

### Post Type Counts ###

amn_mi-lite: 2
attachment: 254
bwg_gallery: 1
ct_size_guide: 2
custom_css: 1
customize_changeset: 2
elementor_library: 3
fmemailverification: 1
form-maker: 1
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
ml-slide: 3
ml-slider: 2
nav_menu_item: 15
oembed_cache: 10
page: 21
popup: 1
popup_theme: 6
portfolio: 13
post: 9
product: 122
product_variation: 8
revision: 8
shop_coupon: 16
shop_order: 436
shop_order_refund: 1
slider: 1
wpcf7_contact_form: 1
wysijap: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (25) ###

404 To Homepage: por LittleBizzy – 1.1.0
Links offline: por WPMU DEV – 1.11.18
Buy one get one free: por PI Websolution – 1.9.73
Contact Form 7 Extension For Mailchimp: por Renzo Johnson – 0.5.62
Contact Form 7: por Takayuki Miyoshi – 5.6.3
Disable Gutenberg: por Jeff Starr – 2.7
Elementor: por Elementor.com – 3.7.4
Facebook for WooCommerce: por Facebook – 2.6.21
reCaptcha by BestWebSoft: por BestWebSoft – 1.67
Google Listings and Ads: por WooCommerce – 2.1.0
Smash Balloon Instagram Feed: por Smash Balloon – 6.0.6
Jetpack: por Automattic – 11.2
Mailchimp for WooCommerce: por Mailchimp – 2.7.3
Multibanco, MBWAY, Cart?o de crédito e Payshop (IfthenPay) para WooCommerce: por PT Woo Plugins (by Webdados) – 6.1.1
NIF (Num. de Contribuinte Português) para WooCommerce: por PT Woo Plugins (by Webdados) – 4.3.0
Distritos de Portugal para WooCommerce: por PT Woo Plugins (by Webdados) – 3.1.0
Profile Builder: por Cozmoslabs – 3.7.9
Really Simple SSL: por Really Simple Plugins – 5.3.3
TLS 1.2 Compatibility Test: por Stranger Studios – 1.0.1
Woo Discount Rules: por Flycart – 2.4.4
WooCommerce Google Analytics Integration: por WooCommerce – 1.5.14
WooCommerce: por Automattic – 6.8.2
Yoast SEO: por Team Yoast – 19.6.1
WP-Optimize - Clean, Compress, Cache: por David Anderson
Ruhani Rabin
Team Updraft – 3.2.7

WP Store Locator: por Tijmen Smit – 2.2.235

### Inactive Plugins (0) ###

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
install.php: install.php

### Settings ###

API Enabled: –
Force SSL: ?
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
variable (variable-2)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Página da Loja: #11 - /shop/
Carrinho: #6 - /cart/
Finalizar compras: #13 - /checkout/
A minha conta: #15291 - /a-minha-conta/
Termos e condi??es: #12624 - /termos-utilizacao/

### Theme ###

Name: Astra
Version: 3.9.1
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – Se estiver a modificar o tema do WooCommerce ou um tema principal que n?o construiu pessoalmente
recomendamos o uso de um tema dependente. Veja: Como criar um tema dependente

WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-09-03 10:48:36 +01:00
Options: ?
Notes: 91
Onboarding: completed

### Action Scheduler ###

Canceled: 1
Oldest: 2022-08-12 09:55:39 +0100
Newest: 2022-08-12 09:55:39 +0100

Complete: 1.093
Oldest: 2022-08-02 12:44:23 +0100
Newest: 2022-09-02 12:11:31 +0100

Pending: 3
Oldest: 2022-09-02 16:15:38 +0100
Newest: 2022-09-03 10:53:28 +0100

### Status report information ###

Generated at: 2022-09-02 12:30:12 +01:00

    Hi @maggysantos7!

    Thank you for reaching out.

    I’m sorry to know that you are experiencing the same issue.

    Please try the suggested steps in this thread. If the issue persists after that, since every case and setup is different, kindly create your topic and we will be glad to assist you further:

    https://www.ads-software.com/support/plugin/google-listings-and-ads/#new-topic-0

    Thanks!

    Thread Starter payakt

    (@payakt)

    I don’t think there is any solution now I came to conclusion that there is some bugs in plugin so deleted the plugin & using some other plugin which is working smoothly conversio named plugin for google ads

    Mirko P.

    (@rainfallnixfig)

    Hi @payakt,

    there is some bugs in plugin so deleted the plugin

    Not sure if it’s a bug as the plugin and the complete setup button is working flawlessly on my test installation.

    If you want to give our plugin another chance I’d suggest deactivating all other plugins and leaving only WooCommerce and Google Listings & Ads active along with a default theme (Storefront) before hitting the complete setup button, as you may have a script from other software on your installation in conflict.

    I’ll go ahead and close the thread for now but let us know if we can help any further or if you have more questions.

    Kind regards.

    Thread Starter payakt

    (@payakt)

    Tried deactivating all plugin except woo-commerce , google ads & activated storefront theme still same problem coming final setup unable to process

    Hi @payakt

    Thanks for trying that.

    If you are getting the same problem even after deactivating all plugins except WooCommerce and Google Ads, and activating the Storefront theme, that indicates there is some custom coding in the site that is interfering.

    I gave it a try and am able to complete the setup without any trouble on my test site which is running on a basic setup of the latest versions of WordPress, WooCommerce, Google Listings & Ads and the Storefront theme as the only enabled software.

    Would you mind disabling any custom code added to the site and checking if that helped?

    Thread Starter payakt

    (@payakt)

    I don’t have any custom code added on my site this thing which is happening suddenly started after update of plugin.I don’t think there is any solution because all other plugin works well except this & the alternate for this plugin known as tatvic also work well

    Hi @payakt

    I don’t have any custom code added on my site this thing which is happening suddenly started after update of plugin.

    Thanks for confirming.

    I don’t think there is any solution because all other plugin works well except this & the alternate for this plugin known as tatvic also work well

    It seems to be conflicting with some other plugin active on the website. Had the issue been with the Google Listings & Ads, then all users of the plugin would be facing the same problem, but that is not the case. So the cause of the problem is that one or the other plugin (or may be the theme itself) is interfering with Google Listings & Ads.

    The way to determine which plugin/theme is conflicting is to run a proper conflict test. You can read more about plugin and theme conflicts in our Self-Service Guide.

    Thanks

    Thread Starter payakt

    (@payakt)

    After recent updates everything working fine I completed my final step ,So you decide where was the problem as after your recent updates plugin started working properly.Thanks

    Hi there! ??

    The last step where I need to click complete setup after clicking that it “unable to complete please try again later”

    Kindly first check if the site’s country is in the Google list of supported beta target countries – https://support.google.com/merchants/answer/7101265.

    If it is, then let’s make sure the instructions to set up Google Listings & Ads were followed correctly, as described in the document linked below:
    https://woocommerce.com/document/google-listings-and-ads/#setup-and-configuration

    I hope that helps; let us know hot that goes, thanks.

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Last step not happening’ is closed to new replies.