last update 2.0.12 broke the site

Hello @ajay9452,

We are so Sorry for the trouble caused to you.

In v2.0.12 we added the action scheduler library which many other popular plugins use such as WooCommerce, however, I am suspecting there is some edge case with some WordPress Installations where it is causing an issue.

Would you please mind getting in touch with our support team from our website, since this is an edge case we are not able to reproduce this error on our setups, But with your help, we can identify & release a fix for this.

Looking forward to hearing from you.

Regards,
Rajkiran.

That sounds like what I experienced – When I clicked to update (two weeks ago), to 2.0.12, it broke my admin and dashboard. I’m in recovery Mode in my dashboard now (I have a screen shot and all error text, if that would help). I can’t do rollback or anything else because once I activate the plugin it breaks and displays the “critical error on the website” message. Spectra was working fine before this latest update attempt. Thanks for any help. Ann

Hey, @fiberann2 @ajay9452,

We have released an update of Spectra v2.0.13 in which we have fixed that issue.

Can you please try & install the latest version & see if that works for you?

Looking forward to hearing from you.

This update is working for me. Thank you very much!

problem fixed. thanks

• This reply was modified 2 years, 1 month ago by ajay9452.

Hello @ajay9452, @fiberann2 ,

We are glad this is working for you now.

So I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Thank you!

Hello @ajay9452, @fiberann2,

It is always our pleasure to render good customer support service to amazing customers like you, and we will continue to do so. We do everything we can to help, and we are happy that you found our support helpful today.

It would be very much appreciated if you can change the review, this would help other users make a comfortable decision while choosing this plugin and be assured of the support we provide.

Thanking you in advance! ??

Once contacted through this forum, the Plugin Support team was quick to reply and correct the problem with a new update. Spectra is a plugin I’m happy to continue to use and at this point will give it five stars. Thanks again.

Hello @fiberann2,

We are really happy to hear about your experience with the plugin.

And thank you for taking the time to leave a review. We appreciate it!

Regards.
Judith.

Thank you for such a quick response and your hard work to develop this wonderful plug-in.

Unfortunately, I had decided to move on to the built-in wordpress blocks before the plugin was fixed. I don’t use this plugin and want to stay in that way.

Nonetheless plugin is very good and i recommend it to everyone.

• This reply was modified 2 years, 1 month ago by ajay9452.

Hi @ajay9452

Thanks for your feedback.

Please note that Spectra enhance the power of the default WordPress block editor by introducing many new blocks so you can use them while keeping the default blocks on your page.

Have a nice day!