Last update (5.8.3) broke order-status & mail

  • Resolved JJ

    (@jjtristargroup)


    4 years, 2 months ago

    Hello,

    The latest update (5.8.3) broke the order status-updates in WooCommerce. The payments were still going through and were received in Mollie but Mollie doesn’t seem to report back to the WooCommerce backend that the payment has been received. So because of this the orders were stuck on ‘waiting for payment’-status and order-confirmation mails weren’t sent.

    I’ve got the debug logs but I’d rather mail those instead of posting them for the public to see since they contain some private information.

    One of the points listed in the update is: “Fix – Breaks Urls of translations plugins”
    I suspect this might be the cause. We use PolyLang to translate our site if that’s of any help.

    For now I’ve rolled back the plugin to 5.8.2 and the order-status is updating again and mails are also being sent.

    Kind regards,
    Jan

Viewing 31 replies (of 31 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @tonuz,

    We tested many different Polylang configurations without issues, but will gladly investigate what’s happening for you.
    To share your log files with us, you can open a support ticket as described here.
    Please include your WooCommerce status report, the latest Mollie log, and a link to this thread.
    Thanks!

    Kind regards,
    Niklas

Viewing 31 replies (of 31 total)
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