Last update broke the site: FATAL ERROR

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Surbma

    (@surbma)

    Hi vpbay,

    I’m sorry for the fatal error. Please enable debug mode in the wp-config.php file and let me know the error message, you see.

    I have tested the plugin and there is no fatal error, however it can be a conflict with other plugins or themes.

    In order to “solve” the issue after you have the error message, you can disable the plugin by renaming the plugin’s folder on your server.

    Hi,

    I got the same problem….The latest update broke my site

    ERROR
    currently unable to handle this request.
    HTTP ERROR 500

    I had to disable the plugin through FTP to regain access to dashboard

    Plugin Author Surbma

    (@surbma)

    Hi findahome,

    I’m sorry, that you have the same issue. I only can help, if you provide me the detailed error log by enabling the debug mode in the wp-config.php file.

    Internal 500 errors can be caused by a lot of things, this is not a helpful information.

    I’m here to help, but I need more information.

    Plugin Author Surbma

    (@surbma)

    I’m closing this thread as there is no answers from the users.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Last update broke the site: FATAL ERROR’ is closed to new replies.