Last Update Crashes My Site

  • Resolved clifton11221

    (@clifton11221)


    6 years, 8 months ago

    Your update today crashes my site (causes 500 Server Error).

    When I deactivate the plugin, all is well. To get my site working again, I had to rename the folder of your plugin (because I couldn’t access my site). When I activate the plugin (by naming the directory the correct name, the site crashes again.)

    I’m using WP 4.9.6.

    • This topic was modified 6 years, 8 months ago by clifton11221.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 16 through 23 (of 23 total)

  • With the exception of the slow load speed in v1.6.16. We had major issues with the install of 2.0 and are reverting back to the old version now. Even on a staging site with the only active plugin being WP Proj Mgr Pro, we had the same issues. I’m sure there could be plugin incompatibility, but this update is broken.

    Good luck Tareq and I look forward from hearing from you when the bugs have been resolved.

    Jeff

    • This reply was modified 6 years, 8 months ago by dm196501.
    Plugin Author Tareq Hasan

    (@tareq1988)

    @dm196501 @velarie2112 @cogu Can you please open support tickets here about these issues? Me and my support team can look into these issues and will fix those urgently.

    Thank you so much for your message!

    I set up a temporary admin account for you and submitted in support portal.

    JH

    • This reply was modified 6 years, 8 months ago by dm196501.
    • This reply was modified 6 years, 8 months ago by dm196501.
    Plugin Support Md. Yeasin

    (@mdmamun-1)

    @dm196501

    We have checked on your site and solve the issue.
    Also, we have replied to your ticket number #102029. Would you please follow your ticket to get support update.

    Best regards.

    Plugin Support Md. Yeasin

    (@mdmamun-1)

    @velarie2112 @cogu

    Please feel free to create your ticket here- https://wedevs.com/account/tickets/ or mail at [email protected] that we can help you soon.

    Best regards.

    @mdmamun-1 @tareq1988

    Thank you for support. I already created a ticket in your support system (#102015). I use another username there – and I just replied you support team.

    Maybe a helpful information: we did all steps suggested, but the problem remains. Besides, I noticed that in “My tasks” tab (pro version), all dates are “invalid” after upgrade.

    I had the same issue. WP-Project Manager updated to 2.0 but site goes down immediately. I deactivated all the plugins and it’s still down. I tried to reactivate the plug-ins and most won’t activate because it says the wp-project manager isn’t installed. I installed the old version and the project manager tab appears but the front page still shows [cpm] and doesn’t pull the projects.

    @danigardiner I am still running 1.6.10. I overwrote the plugin files with a backup I made that version after the update broke my site. Just under 2MB zipped. Email me at [email protected] and I’ll send it to you.

Viewing 8 replies - 16 through 23 (of 23 total)
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