Last updates crashe my product admin page

  • Resolved momo-fr

    (@momo-fr)


    2 weeks ago

    Hi, the latest updates crashed my product administration page (description field, etc.), if I go back to v32.0.27, everything is fine!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support rodicaelena

    (@rodicaelena)

    Hi @momo-fr,

    I’m sorry to hear that! Can you please confirm that this happens with version 33.0.5?

    If so, can you please share some screenshots so we can understand exactly the issues?

    Thank you!

    Thread Starter momo-fr

    (@momo-fr)

    Hi, see this screens capture here.

    You can download the System Status Report here.

    I try without all others woo plugins, same issue.

    Plugin Support rodicaelena

    (@rodicaelena)

    Hi,

    Thank you for the details. I’m still not able to replicate this.

    It’s possible that this can be cause by another plugin conflict. Can you please try to disable all other plugins, other than WooCommerce and PPOM and let me know if the same thing happens?

    To do it safely, please follow the steps from here

    https://docs.themeisle.com/article/1112-theme-doesnt-work-as-expected-troubleshooting-guide

    Kind regards,

    Rodica

    Thread Starter momo-fr

    (@momo-fr)

    Hi, I found a solution: disable the extension, delete it, reinstall it and enable it: everything works. :-))

    Plugin Support rodicaelena

    (@rodicaelena)

    Hi,

    Thank you for the update! I’m glad to hear everything is ok now ??

Viewing 5 replies - 1 through 5 (of 5 total)
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