• Always problems with new versions.

    Last version of this day the formatting of mails is broken.

    And I never had a solution with the after-sales service, we were always given automatic answers from the same “human robot”, or answered that it came from elsewhere..

Viewing 15 replies - 16 through 30 (of 33 total)
  • There is no need to use the <br> tag at all, or <p> tags for that matter. HTML mail definitions are processed using wpautop(), so these tags are added automatically.

    When you enter the message text, a single ENTER will result in a line break, and a double ENTER in a paragraph break, just like in the classic editor.

    Thread Starter renaisonp

    (@renaisonp)

    How to fix broken formatting since last update?

    The question is simple, but more than 20 messages and no solution

    Thread Starter renaisonp

    (@renaisonp)

    And how did you fix the breakage of this latest version?

    I am very surprised, but happy. The issue seems to have solved itself today? Did this only happen to me?

    I have made no update what so ever to either WordPress or any plugin. So I don′t understand this.

    • This reply was modified 1 year, 9 months ago by Lena P.
    Thread Starter renaisonp

    (@renaisonp)

    How did you solve the problem?

    For a couple of days now I have tried “everything”, adding br, deleting br, only making a new row by pressing Enter and so on. But actually I dont think I did anythins. Now when I removed all my changes and got back to how I had it from the start, all looks just fine. And I don′t understand what happend…

    Maybe it could be that I added an empty row between my rows that did it, dont know. And then when I deleted that emty row, all lookes fine, just as from the start.

    If this helps you please write back here.

    Update: Adding <hr> also did it, but that does not look so good.

    • This reply was modified 1 year, 9 months ago by Lena P.
    Thread Starter renaisonp

    (@renaisonp)

    No, I tried again, with br
    and hr too, but still broken layouts

    I can′t explain how I made it work. But I have only updated the plugin on one website. Don′t know if I dare to update it on them all…

    Thread Starter renaisonp

    (@renaisonp)

    in my opinion don’t, because it doesn’t work for our sites no matter what.
    And so it is for many people.
    Shame on Contactform which does not correct and which wants us to believe that it comes from our sites, it is always thus that it answers

    @renaisonp Can you please share your message definition in a code block, and a screen capture of the relevant section: to, from, subject, headers, message and settings?

    Thread Starter renaisonp

    (@renaisonp)

    We have no error message, only a broken formatting of the Emails received, example below:

    De : Dominique
    Envoyé : jeudi 2 février 2023 10:04
    à : alcor-controles.fr
    Objet : ALCOR / Demande Diagnostic pollution des sols Dominique Leduc, 22 rue des Prés

    De : Dominique Leduc Objet : message depuis le site Alcor-controles Détail du message : Nom & prénom du demandeur : Dominique Leduc Adresse e-mail : [email protected] Numéro de téléphone : 0689336056 Adresse du site (rue et n°, ville et cadastre si connu): 22 rue des Prés Surface totale du site : Activité actuelle : Observations diverses : IP Client : 2a01:cb10:XXXXX:89e9:eea4:XXXXXX Cet email a été envoyé via le formulaire de contact de ALCOR Diagnostics (https://www.alcor-controles.fr) KC Computing Diagnostic Line Form name: Demande devis rapide Diagnostic pollution des sols Page Form is on: https://www.alcor-controles.fr/devis-rapide-diagnostic-pollution-sols/ Invalid Fields: 0 Browser used by bot: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36 OPR/94.0.0.0

    Can you please share your message definition (from the form admin tab) in a code block, and a screen capture of the relevant section (from the same form admin tab): to, from, subject, headers, message and settings?

    Thread Starter renaisonp

    (@renaisonp)

    I can’t send an image, we have this message here:

    File uploading is disabled. Please use an image block and an external image URL.

    Corps message contactform :

    De : [your-name] <[your-email]>
    Objet : message depuis le site Alcor-controles Détail du message : Nom & prénom du demandeur : [your-name] Adresse e-mail : [email-811] Numéro de téléphone : [tel-455] Adresse du site (rue et n°, ville et cadastre si connu): [adresse-site] Propriétaire actuel : [proprietaire-actuel] Surface totale du site : [surface] Activité actuelle : [activite-actuelle] Activités envisagées (futur) : [activite-envisagees] Ouvrages enterrés (cuves, bacs, réseaux…) : [ouvrages-enterres] Audit réalisé dans le cadre d'une : [checkbox-500] Autre(s) raison(s) de réalisation : [autres-diagnostics] Observations diverses : [your-message] IP Client : [_remote_ip]

    Upload your image to a site, like https://imgur.com/ and share the link here.

    Thread Starter renaisonp

    (@renaisonp)

    But what image do you want?
    I sent you the form

Viewing 15 replies - 16 through 30 (of 33 total)
  • The topic ‘Last version of this day the formatting of mails is broken.’ is closed to new replies.