Last words searched frozen

  • Hello, since the last update (version 13.2.4), the window Last searched words visible on the dashboard and in the statistics menu of the plugin, does not change.

    I understand that normally, we should be able to see the keywords searched by the visitors, but I also understand that the search engines do not want to disclose this information, the plugin displays only the pages that the visitors visit, coming from the search engines.

    But I found that knowing the pages that organic visitors visit was a very relevant information, especially from the dashboard, because at a glance, we could know which page was popular, which facilitates, thereafter, the decision to optimize, or work on these pages.

    In the meantime, today, since the update, and on 2 sites that I own and so I made the update, I have this problem. I emptied the cache, and I also tested by deactivating all the plugins that I have in common, that I have on my 2 websites. but nothing does.

    Even if I reinstall an old version of the plugin, via FTP, nothing changes.

    Do you have an idea to fix this problem please ?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter whex stephanie

    (@whex)

    Hi, well, I just made some discoveries about my problem.

    I just installed the previous version via a backup of the old version of the plugin on one of my sites and everything works as before, while when I use the latest version, this window remains blocked even though I have organic traffic.

    I conclude that there is a problem with this new version that block some data.

    Thread Starter whex stephanie

    (@whex)

    I found the solution. In fact, once the update is done, you have to clean (empty) the table related to the plugin on the database using the Advanced Database Cleaner plugin. Once the cleaning is done, everything works correctly.

    Reza

    (@reventon94)

    Hi,

    Glad to hear the issue has been resolved.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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