Last WProofreader update broke link settings

  • Resolved marywt

    (@marywt)


    4 years, 2 months ago

    Suddenly I lost the ability to choose to open links in new tabs on both posts and pages.
    All previous page links still worked OK but could not be edited to open differently either. Strangely everything still worked in Event Calendar.

    I finally discovered that disabling WProofreader returned functionality but now I have no proof reading! I only added this plugin because some sort of conflict meant that neither Grammarly nor Firefox spell checking would work on the site since 5.0.
    I still haven’t tracked down what conflict is causing that because others on here don’t have the same problem.

    Any suggestions?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WebSpellChecker

    (@webspellchecker)

    Hi @marywt,

    We are sorry to hear that with the new release of WProofreader you lost the ability to open links. It would help us a lot if you could provide the additional technical details about your WP setup.

    1. WordPress version
    2. PHP version
    3. List of used/enabled plugins
    4. Browser and its version
    5. Screenshot of the browser console when the WProofreader plugin is enabled.
    6. Also, if you could record a short video it would be wonderful. You can send it to our email box: [email protected].

    Looking forward to hearing back from you.

    Thanks!

    Plugin Author WebSpellChecker

    (@webspellchecker)

    Hi @marywt,

    Today our team tried to reproduce the mentioned behavior but with no luck. For better understanding of what is going on, we need additional technical details about your WP setup and, if possible, a short video.

    Awaiting your response.

    Thread Starter marywt

    (@marywt)

    Thank you.
    I am a bit snowed under at the moment but will get to it as soon as possible.
    MAry

    Plugin Author WebSpellChecker

    (@webspellchecker)

    Dear @marywt,

    Thanks for your reply. Looking forward to hearing back from you as soon as all things are sorted.

    Regards,

    Plugin Author WebSpellChecker

    (@webspellchecker)

    Mary,

    Thanks a lot for providing the requested information via email. It helped us to fix the issue. Our team has already released the fix in v2.6.2. Please update to the latest plugin and provide your feedback!

    Cheers,

    Thread Starter marywt

    (@marywt)

    Brilliant!
    Thank you so much for this, I am very impressed. Sorry it took me so long to get the information to you so you could do it.

    I will definitely be recommending you!

    Plugin Author WebSpellChecker

    (@webspellchecker)

    Mary,

    We do appreciate your input in helping us to resolve the problem. Hope that now your experience with WProofreader plugin will be much better.

    It’s a pleasure to hear that you are open to recommending WProofreader. We would be more than grateful if you could also rate our plugin.

    Cheers!

Viewing 7 replies - 1 through 7 (of 7 total)
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