Latency on login page due to galleries loading

  • Resolved heroesmith

    (@heroesmith)


    2 years ago

    Hello,

    Since few weeks (and I cannot make a strong link with a specific update), The login page of my web site is very slow to draw the login / password input fields. They finish to be displayed but it takes a while !

    I can see that the fields seem to be here actually as the mouse changes its cursor when we pass it over the not displayed fields. The background is just white and seems to hide input fields

    We have found with missveronica that the extension that causes the issue is Photo Gallery :

    Your page is also trying to load a lot of media files (Type jpg and html) from your uploads folder without success.

    You are preloading with Ajax all your gallery content to the browser cache during the display of the UM Login Page. When the JavaScript is being refused to get a file by a HTTP error 503 it seems like it’s doing a loop with requesting these files again.

    I have now had this JavaScript loop executing in my browser for a very long time and been doing over 4300 requests to the gallery and downloaded 330MB and still doing downloads.

    I’m just a shy webmaster (my real skill is C++ / Qt) and I get lost with this problem. Do I manage too much photos in the galleries ? Is it a bug ?

    Julien

    • This topic was modified 2 years ago by heroesmith.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Dear @heroesmith ,

    The issue you reported with the gallery is due to the large number of images present in the slideshow.

    One easy solution is to disable the filmstrip for that particular slideshow. This will remove the thumbnails from the bottom of the slideshow and make it less resource-intensive.

    Alternatively, you can also consider reducing the image file sizes, number of images in the gallery or compressing the images to improve the performance of the page.

    If you need any further assistance or have any other concerns, please do not hesitate to contact us.

    Thread Starter heroesmith

    (@heroesmith)

    Many thanks for your answer, it becomes more precise !

    How can I disable the filmstrip ? it has appeared with an upgrade of the extension, but I have not found how to desactivate it yet

    Regards,
    Julien

    Thread Starter heroesmith

    (@heroesmith)

    Hello, I have finally found the option in Global Settings > Lightbox, but the filmstrip is still set to “No” and if I change it to “Yes”, it comes back to “No” after saving the settings. I have found another post that seems to speak about the same problem : here

    Regards,
    Julien

    Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Dear @heroesmith

    “I am very sorry but I should ask you to contact our technical team to solve this issue, please contact us using the following form. Please mention this forum post link in your email’s subject line.?

    Many thanks in advance

    Thread Starter heroesmith

    (@heroesmith)

    Hello Nikita,

    It’s done, thanks for help ??

Viewing 5 replies - 1 through 5 (of 5 total)
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