latest catastrophic update

  • Resolved Le chef Isidore

    (@isidore1964)


    1 month ago

    Hello,
    I am addressing people who use this plugin as well as developers. (already made several tickets without positive result)
    Since the last update, I have been struggling with it! It is a real disaster… So if people also have problems like me and have solved it? please tell me how you did it.
    The plugin extremely slows down the backend (the whole backend). And when finally, we get to editing a recipe, sometimes it works very slowly and no matter what we do “database connection error” and there, nothing! forced to deactivate the plugin via FTP by renaming it to be able to access the backend and return to a previous version, and everything works again!
    Even by deactivating all the plugins, it is the same thing. Deleting several non-essential plugins, cleaning the database of old plugins that are not completely uninstalled! Nothing works!
    Thank you
    Isidore

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Nabin Jaiswal

    (@nabinjaiswal)

    Hi @isidore1964,

    Our dev team is already informed about the issue you reported in our helpdesk and they are working on it. The reported issue will be fixed in the next update.

    Starting a new topic here won’t speed up the release. If you have additional information to share, you can reach out to our support team.

    Thank you.

Viewing 1 replies (of 1 total)
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