Latest error: Credentials are invalid

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  • Plugin Author TinyPNG

    (@tinypng)

    Hi Robin,

    That’s very strange! The error message does mean your API key is incorrect. However, I don’t understand how the first 6 images could be compressed with an invalid key.

    Could you first double check your key? Please, request a new link on https://tinypng.com/developers by entering your email address in the “Already subscribed?” box. After logging in, it is best to copy-paste the key to WordPress, to make sure you have it correct.

    If the issue persists, could you drop us a mail at [email protected] with the API key you’re using?

    Plugin Author TinyPNG

    (@tinypng)

    Hi Robin,

    Did you manage to take another look at this? If you are still experiencing difficulties using the plugin, please let us know. We are happy to help you with this!

    We will assume everything worked out and close this support request when we get no further response from you.

Viewing 2 replies - 1 through 2 (of 2 total)
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