Latest free version 3.0.4 breaks my site

Hi @bjrnet21 and @odilim,

Are you both on just the free version or the pro? At this time, we are not aware of issues with JUST the free version, the issues have only been with both. If you are a pro user, please follow the steps below. If you are having errors with the free version, please submit a support ticket to [email protected] so we can start tracking these for you.

Version 3.0.4 is available and should resolve issues with (1) pages and posts loading blank, (2) fatal errors, and (3) warnings showing on the front end. There are still some bugs we are working on, but 3.0.4 should not crash your site. BOTH PLUGINS will need to be updated – please follow these steps:(1) Access your site files via FTP or your host’s file manager if you can’t delete the plugins through your site dashboard. You want to delete /wp-content/plugins/social-warfare/ (the whole folder) and /wp-content/plugins/social-warfare-pro/ (the whole folder) if you use Social Warfare Pro.

(2) After deleting, go to Plugins > Add New and search for Social Warfare. You should see version 3.0.4 available.

(3) Visit this link to download Social Warfare Pro version 3.0.4: https://warfareplugins.com/updates/social-warfare-pro/social-warfare-pro.zip

(4) After updating and activating both plugins, clear any caching plugins, Cloudflare, CDNs, Autoptimize, etc. completely.

(5) Check the front end view of your site to make sure there are no errors. If you see errors, please submit a ticket to [email protected] and paste in the exact error you see, and we will work on a solution as quickly as possible.

Again, we are terribly sorry for the inconvenience this has caused everyone.

Sincerely,
Christine

Do either of you have access to your logs? Are there any other error messages you can give me to pass along to our developer?

If you need support and you are not the original poster, then per the forum guidelines please start your own topic.

https://www.ads-software.com/support/guidelines/#post-in-the-best-place

You can do so here.

https://www.ads-software.com/support/plugin/social-warfare/#new-post

Hi @jdembowski

I don’t understand why you are moderating, especially as I had already replied?

Please help me understand.
Christine

This topic isn’t yours, it’s not the plugin author’s, it’s not the new person’s either. It belongs to the original poster who had the problem.

If a new person was contributing to find a solution for that topic starter’s problem then that would have been fine. That wasn’t the case with the new person and their replies here.

If someone new needs support, and that was the case here, then as the link I posted explains they need to start their own topic.

https://www.ads-software.com/support/guidelines/#post-in-the-best-place

The way these forums work.

They can start a new topic with this link.

https://www.ads-software.com/support/plugin/social-warfare/#new-post

Okay, thank you for explaining.

Actually that’s ridiculous and wrong. I posted error logs to help, this is a case of moderator abuse, I’ll file report with wp.

I didn’t even see them @thanewest, and yes, they would have been very helpful. We are releasing 3.0.5 momentarily; however, if you encounter any additional errors, would you please email your error logs to [email protected]?

Thanks in advance.
~ Christine

https://www.ads-software.com/support/topic/3-0-5-release/

https://www.ads-software.com/support/topic/3-0-5-release-2/