Latest Shareaholic Upgrade lost all my settings

@beggers Thanks for the heads up. We’re looking into it.

@beggers it looks like your WP plugin got assigned a new Site Profile ID for some unknown reason.

We’re working on an internal admin tool today that will help us transfer all your settings from your old Site Profile ID to the new one automatically. So you should not have to do much. Stay tuned! We apologize for the hassle…

In the meantime, can you please complete this step for the new Site Profile:

https://support.shareaholic.com/hc/en-us/articles/202810106-How-do-I-connect-the-WordPress-plugin-to-my-Shareaholic-com-account-

Thanks, but as soon as the problem started I manually rebuilt my profile so I think I’ll just leave it alone unless there is some compelling reason to make a new Site Profile.

Bryan

Bryan,

You already have a new profile ID. If the new Site Profile ID is setup exactly how you want it, then no need for us to transfer your settings from the old ID. Do however link your new ID to Shareaholic.com when you get a chance:

https://support.shareaholic.com/hc/en-us/articles/202810106-How-do-I-connect-the-WordPress-plugin-to-my-Shareaholic-com-account-

Ps let us know whether you would like us to delete the old Site ID from your Shareaholic.com dashboard. It’s usually a good idea to avoid confusion and editing the wrong/inactive profile.