Latest status: The backup attempt has finished, apparently unsuccessfully

  • Resolved rockingh

    (@rockingh)


    2 years, 11 months ago

    As an inexperienced user I’m not sure whether this failure is important? Obviously I added xxxxxx for security? I’ve tried opening those stated below files in ftp but Filexilla said “open for read: permission denied Error: File transfer failed”

    “`Errors encountered:
    * Dropbox: failed to upload file to backup_2021-12-20-1450_xxxxxxxx_ad72bcdefd36-plugins.zip (see log file for more)
    * Dropbox: failed to upload file to backup_2021-12-20-1450_xxxxxxxxxx_ad72bcdefd36-themes.zip (see log file for more)
    * Dropbox: failed to upload file to backup_2021-12-20-1450_xxxxxxxxx5_ad72bcdefd36-uploads.zip (see log file for more)
    * Dropbox: failed to upload file to backup_2021-12-20-1450_xxxxxxxx_ad72bcdefd36-others.zip (see log file for more)
    * Dropbox: failed to upload file to backup_2021-12-20-1450_xxxxxxxxxxx_ad72bcdefd36-db.gz (see log file for more)

    Warnings encountered:
    * uploads/2019/03/MY19ARX20_Col.php: unreadable file – could not be backed up
    * uploads/2019/05/E201n.php: unreadable file – could not be backed up`”
    Can you help please. Chris

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Hi,

    Can you post the full log? you will need to use a tool such as Pastebin to do this.

    Thread Starter rockingh

    (@rockingh)

    Thanks vupdraft
    I’ve uploaded to google which I think should enable you to see it.
    https://drive.google.com/file/d/1DdH2HQ_PhOGDNnALaxrGySvXyFdcXWOu/view?usp=sharing
    Hope this is ok, any problem let me know!
    I don’t think this is relevant but YITH System status Information has an error saying `Available Memory 40 MB
    WooCommerce needs at least 64 MB of available memory
    Read more here or contact your hosting company in order to increase it.`
    We only use woocommerce for displaying items with no online payments?
    Many thanks

    Plugin Support vupdraft

    (@vupdraft)

    It looks like there is an issue with the Dropbox authentication token.
    Can you wipe your settings from UpdraftPlus by going Advanced tools > Wipe settings and then reset up your Dropbox.

    The warnings you are getting, it looks like you have some php files in your uploads. I would suggest excluding them from the Uploads in the Settings tab under “Exclude from uploads”

    Thread Starter rockingh

    (@rockingh)

    Thanks a lot, I decided to remove those files which were corrupt anyway and re-installed dropbox connection, now all ok.
    Is there any reason why PHP files didn’t ought to be backed up?
    Many thanks Chris

    Plugin Support vupdraft

    (@vupdraft)

    You wouldn’t normally expect php files to be in your Uploads which is why Updraft determines them to be unreadable (they are not in an expected format)

    Thread Starter rockingh

    (@rockingh)

    Many tanks for your clear and prompt responses. Have a great holiday.

    Plugin Support vupdraft

    (@vupdraft)

    No problem, have a lovely Christmas!

Viewing 7 replies - 1 through 7 (of 7 total)
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