Latest update 2.6.0 resets all 2FA policy options

Hello Nerdlogger,

I am sorry to read about your issue. That is certainly a bug, however, we are not able to reproduce it. Did this happen only on one website or on several websites of yours?
If it did, is there anything specific in common between all these websites?
Also, can you please let us know what version of WordPress, PHP are you running?
And from which version of the plugin are you upgrading?

Looking forward to hearing from you.

Hi Robert,

I’ve gone through all my installations…..here are the things I’ve observed to be a pattern:

• It happens on both network and single sites
• all sites are running on a single server in containers
• all updates were from 2.5 to 2.6
• the reset values were on “2fa Policies” page only…..NOT the settings (I remove the ability for other admins to change settings in this panel)
• On 2 sites I did the update by hand from the plugins menu and it seemed like the old version was never there. After the update I clicked the link to go to the updates page and was redirected to the 2FA wizard. I skipped it and setup the proper values by hand on the “2fa Policies” page.
• (almost certain) that the “2fa Policies” were reset IF “Hide the Remove 2FA button on user profile pages” was NOT checked. (almost certain) that on sites were this option was checked the settings did not reset.
• WP version (all) 6.3.2
• PHP version (all) 8.1.26

Hope this helps……

Let me know if you like me to dig more info……

TTYL

Many Ayromlou

Thank you very much for the detailed information Many.

Even though we have all this information, unfortunately we were unable to reproduce this. We’ll need more technical information about this, however, it is not recommended to share such information on public forums.

Can you please send us an email at [email protected] referring to this ticket so we can continue troubleshooting this issue?

Looking forward to hearing from you.

Hello Many,

We have actually identified the cause of the issue. Thank you for your help on this one. We have just released update 2.6.1 which addresses this issue and a few other minor issues.

Sorry if the previous upgrade caused some inconvenience. Should you need anything from our end, please do not hesitate to get in touch.

Have a great day.