Latest update blocks date picker – ‘undefined’

  • Resolved twanniemangion

    (@twanniemangion)


    3 years, 5 months ago

    Hi there, with the latest update the date-picker on the cart and checkout pages is not selectable, and the word ‘undefined’ appears. I’ve taken a screenshot with this and the related error that shows in the inspector tool:

    https://ibb.co/hCRzSzf

    I’ve rolled back to the previous version and it’s working as expected – I can’t leave it with the latest update because we’ll continue missing orders.

    I noticed that when logged in the back end, the error didn’t appear. I’m not sure if this would be for any logged in user, or for me in an admin role.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @twanniemangion,

    Can you show me the setup through screenshots you have done in our plugin? I’ll try to replicate this issue with the same setup of the plugin. Also, can you tell me which theme you’re using?

    Thread Starter twanniemangion

    (@twanniemangion)

    Sorry it took a bit to respond. We’re using Askka theme by Qode Interactive: https://askka.qodeinteractive.com/

    Here are the settings pages
    Date Settings
    Holidays
    Appearance
    Additional Settings

    Just to confirm, we haven’t changed the settings since updating to the latest version and then reverting back to the previous.

    Thanks for your help ??

    Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @twanniemangion,

    This theme is the premium version due to which we were unable to check it at our end.

    Also, I have tried to replicate the issue with the same setup of your site and with the default WordPress theme. And the delivery calendar is working fine.

    Would you switch the theme to the default WordPress theme and confirm once whether the issue is coming due to the theme?

Viewing 3 replies - 1 through 3 (of 3 total)
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