• Resolved dean7777

    (@dean7777)


    PLEASE HELP!

    All my galleries are gone after the latest update!!

    It is just trying to load and load. PLease help!!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • I am experiencing this also. The gallery seems to work on my laptop but the mobile view only presents a loading icon and the lightbox never opens.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Could you please downgrade the Photo Gallery Plugin to the 1.4.5 version. It is available in our Photo Gallery Plugin’s www.ads-software.com page.

    Thank you! Have a nice day!

    I can’t speak for dean7777, but it downgrading did work for me.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Please note that 1.4.6 version had a couple of bugs in it. Our development team is working on fixing all of them. It will be available very soon.

    Thank you for understanding!

    Have a nice day!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We need to have a closer look at the described issue.

    Please contact our support team using the following email address:[email protected]
    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks, have a nice day!

    Thread Starter dean7777

    (@dean7777)

    Hi,

    I have downgraded but no idea why the lightbox is not working, just hanging?

    https://wallcoverings.co.za/just-arrived/caselio-collection-2018/jungle/

    Thread Starter dean7777

    (@dean7777)

    Hello,

    I rolled back to the previous version and it corrected the issue.

    However I moved our domain to a dedicated server and the plugin has issues now. The lightox does not work but when I add the photo gallery plugin into the page, for some reason it effects the flash (not sure, not a developer) but the social sharing button logos break.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We need to have a closer look at the described issue.

    Please contact our support team using the following email address:[email protected]
    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks, have a nice day!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Latest update has broken my galleries, not displaying’ is closed to new replies.