Latest update has wrecked the plugin!

  • This was a great plugin. I had set up one size chart and adjusted the popup to look great on all devices. After the latest update, the plugin is too big for mobile devices and the size controls in the back end are now a premium feature! To make matters worse, none of the upgrade links point to the correct plugin on Codecanyon, so I couldn’t upgrade if I wanted to. I have reverted to the previous version of the plugin to get it working again. What now? Never update the plugin again? You guys need to rethink this.

    • This topic was modified 1 month, 3 weeks ago by johntosh.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for sharing your feedback on the new update.

    We understand that changes can sometimes feel overwhelming, especially when you’ve had a system that was working smoothly for you. From version 2.0.0, we aimed to introduce features that would improve the overall functionality and flexibility of the plugin moving forward, though we recognize it may take some time to adjust to the new workflow.

    We’d love to help you get the most out of the new version. Could you please share more details on the specific issues you’re facing with your size charts? Our team can guide you step-by-step to ensure everything is set up correctly and operating as smoothly as before.

    We truly appreciate your patience and understanding as we continue working to improve the plugin for long-term benefits.

    Best regards.

    Thread Starter johntosh

    (@johntosh)

    The only thing I found overwhelming about your changes was trying to understand how you thought that breaking people’s websites with a plugin update, and then forcing them to pay to fix them, would be a good idea. In my books that’s ransomware.

    I have deleted your plugin and created my own with Elementor popups – easy peasy – so I won’t be paying you any money.

    Have a great day!

    Plugin Support angelagrey

    (@angelagrey)

    I’m glad to hear you found a solution that works for you. I want to clarify that we don’t require anyone to purchase the premium plugin to receive support. Our team is always here to assist all users, whether they are on the free or premium plan. If you take a look at our support forum, you’ll see our commitment to helping everyone. We don’t focus solely on the premium plugin; we also continuously enhance our free plugin because we care about providing the best experience for our customers. We will keep this dedication going in the future as well.

    Thank you for once using our plugin. Have a great day.

    • This reply was modified 1 month, 1 week ago by angelagrey.
Viewing 3 replies - 1 through 3 (of 3 total)
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