Latest update not working

  • Resolved DFC005

    (@dfc005)


    7 years, 9 months ago

    I’ve just updated to the latest version and when I do a search, no images are returned.

    I’m getting the following error in the console…

    connect.gettyimages.com/v3/search/images/editorial?phrase=russell+packer&fi…on%2Ceditorialsubscription%2Ceditorialsubscription%2Ceditorialsubscription Failed to load resource: the server responded with a status of 400 (InvalidParameterValue - Invalid Value: Photography for Parameter: graphical_styles)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Getty Images

    (@getty-images)

    @dfc005 – Thanks for passing along this feedback. Can you please try clearing cookies and cache and then logging in again?

    We’ll do some more troubleshooting on our end and follow up here if we have identified an issue on our end but I think this may solve the issue you’re encountering. Thanks!

    Thread Starter DFC005

    (@dfc005)

    Thanks for the quick response guys. Looks like clearing the cookies has resolved the issue.

    Plugin Author Getty Images

    (@getty-images)

    Glad to hear it, @dfc005. Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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