Latest update triggered critical error

  • Resolved globalexposures

    (@mom2nine)


    5 years, 3 months ago

    I just updated this plugin a few minutes ago and suddenly all articles I accessed gave me a critical error message. In the process of troubleshooting, I disabled each of the two plugins that had just updated to test and the problem went away. When I reactivated the Simple Author Box plugin, I got the critical error again.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Diego

    (@greentreelabs)

    Hi, are you able to set WP_DEBUG to true in your wp-config.php ?

    I can’t replicate the issue so I’d need to know the exact error, thank you.

    Diego

    Thread Starter globalexposures

    (@mom2nine)

    Fatal error: Uncaught Error: Class ‘Simple_Author_Box_Pro_Helper’ not found in /home/gonomad1/public_html/wp-content/plugins/simple-author-box/template/template-sab.php:75 Stack trace: #0 /home/gonomad1/public_html/wp-content/plugins/simple-author-box/inc/functions.php(38): include() #1 /home/gonomad1/public_html/wp-includes/class-wp-hook.php(288): wpsabox_author_box(‘[caption id=”at…’) #2 /home/gonomad1/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(‘[caption id=”at…’, Array) #3 /home/gonomad1/public_html/wp-includes/post-template.php(253): apply_filters(‘the_content’, ‘[caption id=”at…’) #4 /home/gonomad1/public_html/wp-content/themes/themify-ultra-child/includes/loop.php(86): the_content(‘Keep reading…’) #5 /home/gonomad1/public_html/wp-includes/template.php(724): require(‘/home/gonomad1/…’) #6 /home/gonomad1/public_html/wp-includes/template.php(671): load_template(‘/home/gonomad1/…’, false) #7 /home/gonomad1/public_html/wp-includes/general-template.php(168): locate_template(Array, true, fa in /home/gonomad1/public_html/wp-content/plugins/simple-author-box/template/template-sab.php on line 75
    There has been a critical error on your website.

    Diego

    (@greentreelabs)

    Perfect, thank you. Please update to 2.3.12

    Cheers,
    Diego

Viewing 3 replies - 1 through 3 (of 3 total)
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