Latest update will not send Woocommerce emails

  • Resolved weldonlh

    (@weldonlh)


    1 month, 2 weeks ago

    The lastest update to the ZeptoMail plugin will no longer send emails through Woocommerce. They always return an SM_101 error. I am able to send test emails from the ZeptoMail test email feature and emails sent from my form system (WS Form) send successfully. Woocommerce emails do not seem to be getting through to the ZeptoMail server as the failed emails do not show in the processed emails list on ZeptoMail.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter weldonlh

    (@weldonlh)

    This is happening on my other Woocommerce sites as well. I haven’t checked every one of my sites but the ones I have checked are all returning SM_101 errors for all Woocomerce emails. Please check into this as soon as possible.

    Plugin Author Zoho Mail

    (@zmintegration)

    Hi Weldonlh,

    Sorry that you had faced this and thanks for reporting!

    Our backend team had identified the root cause of the issue and fixed the same. Kindly upgrade to v3.2.1 version of Plugin and retry the failed logs.

    Check and reach us at support [at] zeptomail [dot] com if you need any further assistance.

    Regards,
    Zoho ZeptoMail team

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