Latest version 2.0.5 breaks page with shortcode

  • Resolved Doug Rider

    (@riderworks)


    8 years, 4 months ago

    Using the “Testimonials Cycle” shortcode with the following setting breaks the ENTIRE page
    [testimonials_cycle random="true" count="8" width="100%" show_title="0" theme="default_style" use_excerpt="1" hide_view_more="1" transition="fade" timer="10000" prev_next="1" pause_on_hover="1" auto_height="calc"]
    When I remove the option: use_excerpt=1, the page loads and the testimonials display.

    https://www.ads-software.com/plugins/easy-testimonials/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey Doug!

    Thanks for the report!

    We’ve discovered the same issue and it has been patched in version 2.0.6. The issue appeared to lay with manually crafted excerpts causing an error when being called.

    Please update and let me know if the problem still exists?

    All the best,
    Richard

    I’m having what sounds like a similar issue on version 2.0.6. If I have the plugin enabled and use it in shortcode on a page it crashes that one page. Anyone have any suggestions? https://www.springboardlandings.org

    Thread Starter Doug Rider

    (@riderworks)

    I was able to get the Easy Testimonial Widget to work with Excerpts, but not the Shortcode.

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey Doug!

    Can you try un-checking the Apply the Content filter option, under our Basic Options? Several other users experiencing this issue fixed it by unchecking that box.

    Are you able to send a copy of your error log to [email protected]? It is likely that the information in there would point us to the problem.

    All the best,
    Richard

    Thread Starter Doug Rider

    (@riderworks)

    I cleared cache andI just checked again. It looks like 2.0.6 is working working with the shortcode.

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Thanks for letting us know!

Viewing 6 replies - 1 through 6 (of 6 total)
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