Latest version break my site

  • mariusandersen

    (@mariusandersen)


    1 month ago

    I don’t know from which version exactly the issue derives, but at least the latest version breaks my site even when only this plugin is activated. Has happened before. Very unreliable plugin. WordPress up to date, PHP 8.2, Kadence team.

    Installed version 3.6.9 to make it work.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Md. Tanvir Chowdhury

    (@tanvir101)

    Hi @mariusandersen
    We are unfortunate for the inconvenience you may have faced.
    So far, we haven’t encountered similar issues with the updated version affecting/breaking other sites, so there may be something specific happening on your site that we can help resolve.
    Please feel free to contact us—we’d be happy to take a closer look and provide any guidance you need!
    We appreciate your understanding wholeheartedly.

    Thread Starter mariusandersen

    (@mariusandersen)

    What happens is that in single posts and category pages the plugin causes the page layout to break. On the bottom it says: “There has been a critical error on this website.” Example: https://sandbox.igrafic.net/2024/06/05/symaskin/

    This is a test site you may access / edit with no risk: https://sandbox.igrafic.net/wp-login

    [removed by moderator]

    PS: The only plugins that are activated are WP User Frontend and SeedProd (under maintenance plugin that you may deactivate as you please). I’ve set the theme to “Twenty Seventeen” for test purposes.

    Thanks

    Moderator Support Moderator

    (@moderator)

    @mariusandersen

     Please don’t offer to send or post logon credentials on these forums: https://www.ads-software.com/support/guidelines#the-bad-stuff

    It is not OK to offer, enter, or send site credentials on these forums. Thanks for your cooperation.

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