Latest version causing HTTP ERROR 500

  • Resolved hcyan

    (@hcyan)


    8 years, 4 months ago

    Hello – First I just want to say that I think this is a great plug in! It has served my purposes well, so I tried to update to the latest version today. In my staging site, when I make the plugin update, it’s causing my site to error out. I get a HTTP Error 500 message and it won’t connect to my staging site. I talked to my server hosting area and they said it caused a synching problem. They were able to fix it, but only after the plugin is deactivated or set back to prior version. The latest plugin version when updated is causing the error, when I set it back to prior version (or deactivate the plugin) the error goes away. Can you troubleshoot, and advise?

    thanks!

    https://www.ads-software.com/plugins/giftable-for-woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author DecomTeam

    (@decomteam)

    Could you confirm:
    – WP version
    – WC version
    – Theme you are using

    ** 0.9.6 don’t have anything about PHP files etc… its just small fix for css and po/mo files, so I’m not sure how 0.9.5 work and 0.9.6 wouldn’t work…

    [1] Remove/Delete plugin from website – and install again ?
    [2] Enable error.log in wp-config with define( 'WP_DEBUG', true ); , and share that report to email if you can.

    [ Signature deleted ]

    @decomteam

    I have the same problem. What should I do?

    @hcyan do you solve this problem?

    My PHP is Version 5.6.14
    WordPress 4.5.4
    WooCommerce Version 2.6.1

Viewing 3 replies - 1 through 3 (of 3 total)
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