Latest Version crashed my site (2.2.0 – 13/06/2015)

Hi,

So sorry this happened. Could you please send me your system info (you can copy/paste it from WooCommerce > System Status), so I could reproduce and fix the problem on my server?

Best regards,
Tom
[email protected]

Hi, I like to help.
But I have removed the plugin. And my site is Live now.
What can I do to assist you?

Hi,

Thanks for replying. Actually it doesn’t matter if our plugin is installed. From “System Status” I would know which versions of PHP, WordPress and WooCommerce are installed; what is WP memory limit; which other plugins are installed etc.

Best regards,
Tom

My pleasure.
https://dl.dropboxusercontent.com/u/8180066/WC%20Status_15062015.txt

I was using the Free Version, until things propped. Hope you don’t mind.

Hi,

Still working on this and still no luck… Could you please send me zip of the theme you are using?

Best regards,
Tom
[email protected]

Hey there, thanks and nice to hear you are still trying to make it work for me.

Here is the link, maybe the author can work with you on it. I love your plugin. And it’s sad that I had to give it up. Now i am more worried that If I buy the Pro version, I cannot use it also.

https://themeforest.net/item/porto-responsive-multipurpose-wordpress-theme/9207399

Thanks Again for giving me your attention!

Hi,

Sorry for the delay.
Recently we had similar issue on one other server, and the problem was solved by increasing the memory allocated to WordPress. This can be done by adding to wp-config.php file: define( 'WP_MEMORY_LIMIT', '256M' );

Best regards,
Tom