Latest version is causing critical error

  • Resolved attiqfsd

    (@attiqfsd)


    2 years, 10 months ago

    Hi,

    I updated all pending plugins and also updated WordPress to 5.9 today. But as soon as I updated Rank math to the latest version, my site crashed with a critical error.

    I enabled debugging in wp config but it still didn’t give any details about the error. And didn’t receive any emails as well.

    I am not using the instant indexing plugin.

    All other plugins are updated, but I had to rollback rankmath update.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @attiqfsd,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems to be working fine on our end.

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    You can follow this video tutorial as well:

    Looking forward to helping you.

    Thread Starter attiqfsd

    (@attiqfsd)

    I tried to update Rank math plugin again and it crashed the site again.

    I got this error in the email, maybe this can help you guys fix the problem??

    When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.9
Current theme: MTS Daily Child (version 1.0.0)
Current plugin: Rank Math SEO (version 1.0.82)
PHP version 7.4.27

Error Details
=============
An error of type E_ERROR was caused in line 490 of the file /home/admin/domains/xxx/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-post-variables.php. Error message: Uncaught Error: Call to undefined method MyThemeShop\Helpers\Arr::from_string() in /home/admin/domains/xxx/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-post-variables.php:490
Stack trace:
#0 /home/admin/domains/xxx/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-post-variables.php(344): RankMath\Replace_Variables\Post_Variables->get_post_content()
#1 /home/admin/domains/xxx/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-post-variables.php(60): RankMath\Replace_Variables\Post_Variables->get_excerpt()
#2 /home/admin/domains/xxx/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-manager.php(175): RankMath\Replace_Variables\Post_Variables->setup_post_variables()
#3 /home/admin/domains/xxx/public_html/wp-includes/class-wp-hook.php(307): RankMath\Replace_Variables\Manager->setup()
#4 /home/admin/domains/xxx/public_html/wp-includes/
    • This reply was modified 2 years, 9 months ago by attiqfsd.
    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @attiqfsd,

    Can you please manually upload the plugin files and see if that helps?
    https://rankmath.com/kb/update-rank-math-manually/

    Looking forward to helping you. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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