Latest version of plugin is giving fatal error

I am using Responsive Starter Template plugin to import a ready made site. After the template import is complete I get the fatal error.

Any updates?

Hey @omendrarajput – Thanks for reaching out, and I apologize for the issues you’re facing.

When you have sometime, can you please try and test for plugin conflict and see if the issue is still there? In case the issue is still there, can you please share the server config which you can get under Tools > Site health > Server?

Kindly,

Hi there,

I have tried the steps mentioned for finding the conflict. Unfortunately, the issue is still there.

The fatal error is still coming from WP Forms Lite plugins.

The Server Config is as requested.

Server architecture	Linux 5.4.206-200.el7.x86_64 x86_64
Web server	Apache
PHP version	8.1.17 (Supports 64bit values)
PHP SAPI	fpm-fcgi
PHP max input variables	16384
PHP time limit	600
PHP memory limit	2048M
Max input time	-1
Upload max filesize	1536M
PHP post max size	1536M
cURL version	7.29.0 NSS/3.53.1
Is SUHOSIN installed?	No
Is the Imagick library available?	Yes
Are pretty permalinks supported?	Yes
.htaccess rules	Your .htaccess file contains only core WordPress features.

I request you to please work on priority. As our plugin is dependent on WP Forms Lite

• This reply was modified 1 year, 11 months ago by omendrarajput.

Hey @omendrarajput – Thanks for sharing the details!

The server config looks fine. When you have sometime, can you please share the name of the Responsive Starter Template plugin so I can do some testing on my end?

Kindly,

Hi @prashantrai ,

Thanks for looking into the issue.

Here is the https://www.ads-software.com/plugins/responsive-add-ons/ to download the plugin.

Step to replicate the issue –

1 – Install plugin on a clean instance

2 – Go to Responsive Starter Template -> Select any free template -> Import Site
3- You Should get a critical error ( make sure to turn on the debug log)

Please let me know your finding

Hey @omendrarajput – Thanks for sharing the details, and for your patience.

We’ve released an update WPForms lite 1.8.1.2 wherein this issue has been fixed. When you get a chance, please update the plugin to latest version, and let me know how it goes.

Kindly,

• This reply was modified 1 year, 11 months ago by Prashant Rai.

Hi @prashantrai ,

I have updated the plugin and now everything is working as expected.

I’d like to thank you for quick release of the plugin with fix.

Best Regards

Hey @omendrarajput – We’re thrilled to hear that everything is working as expected, thanks for letting us know. For now I’m going to close this ticket, but please feel free to reach out if you have any questions.

Kindly,