Latest version update Vendor email issue

  • Resolved Mikey

    (@mikeyhash)


    6 years, 7 months ago

    Hi,

    I’ve updated to the latest version of WC Vendors and I encountered the issue of emails not being automatically triggered/sent to the vendor when an order is made.

    Thus, I’ve reinstalled the previous version (good thing I backed up before updating) and the automatic trigger is working fine.

    Maybe you should look into it.

    Thanks,
    Mikey

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi Mikey,

    Which version did this stop working? What version did you revert to?

    cheers,

    Jamie.

    Thread Starter Mikey

    (@mikeyhash)

    Latest version: 2.1.0.
    Previous version: 2.0.10

    Hello,

    The vendor emails and the related triggers have not been changed between those versions. The admin notification email was updated however all vendor emails code hasn’t been touched for 2 months. Were the emails disabled when you updated by any chance?

    cheers,

    Jamie.

    Thread Starter Mikey

    (@mikeyhash)

    No, the emails were not disabled after update. The one that didn’t trigger (even though Enabled) was the “Vendor notify order”.

    Are you sure it has nothing to do with the following fixed issue?

    ”
    Changelog
    VERSION 2.1.0 6TH AUGUST 2018
    …
    Fixed: Stop vendor notification sending twice
    …
    “

    Hi Mikey,

    This was a different issue. We do have an open ticket to look into this as we’ve had a number of people reporting the issue, however we aren’t able to replicate it on our testing environments. We are continuing to work on this and hope to be able to replicate and then resolve this issue.

    cheers,

    Jamie.

Viewing 5 replies - 1 through 5 (of 5 total)
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