Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Plugins Area

    (@usersultra)

    Hi,
    Thanks for your thread.
    Could you please by adding the Youtube video ID instead the video’s url and let me know if that works for you?

    I look forward to hearing from you
    Regards
    UU

    Thread Starter artports

    (@artports)

    Now, I inserted the video IDs. It works, I can see it on my account, but only there. I would like to make them it public, like the images.

    Plugin Contributor Plugins Area

    (@usersultra)

    Hi,

    Could you please send me the link of your website.

    I’d recommend you using our forums here https://usersultra.com/support/. We reply faster than the WP forums. ??

    However, please feel free to send me the url and i will check the issue

    Thanks
    UU

    Thread Starter artports

    (@artports)

    I have now opted for a different solution. Maybe I’ll test the plugin again when I have more time. Then, I will use the support on your website.

    Thanks.
    Bettina

    Plugin Contributor Plugins Area

    (@usersultra)

    Hello Bettina,

    Thanks for reply back.

    We’re glad to hear that you have sorted out your issue.

    We have performed several tests and we couldn’t reproduce the issue you were experiencing.

    I’m sure it has to be a setting issue rather than an issue with the plugin.

    Please feel free to contact us if you have any further questions.

    We look forward to hearing from you.

    Best Regards
    Alex

Viewing 5 replies - 1 through 5 (of 5 total)
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