Launcher not being displayed for guests

  • Resolved danstefanov93

    (@danstefanov93)


    7 months, 3 weeks ago

    Hello, I have a problem displaying the Launcher only for guests, but for logged in users is fine, there is no browser behavior differences. This issue is a bit similar with the resolved topic, https://www.ads-software.com/support/topic/footer-section-doesnt-work-properly-on-firefox-or/. I’ve already added the CSS file (even tried adding all of the css from the plugin) to the exclude combination list but that didn’t seem to help. As I can see in the Inspect – Network tab, the file “wp-loyalty-launcher-wlr-launcher.min.css” is not being loaded.

    Thanks,
    Daniel

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  • Hi,

    Thank you for reaching out back to us. This is Sangeetha from Customer Suppor Team.

    It appears the problem might be resulting from a conflict with a third-party plugin you’re utilizing.

    For a more prompt solution, please create a support ticket using this link: https://wployalty.net/support/ and provide details of your issue along with your site’s URL.

    We’re eager to help you resolve this matter.

    Thanks
    Team WPLoyalty

Viewing 1 replies (of 1 total)
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