LayerSlider plugin won't install

Sorry to ask basic questions first but that message is pretty clear. Did you check to see if it’s already installed but just not activated? Also have you tried checking that folder via ftp to see if it actually already exists as the error states? If it did exist I would probably delete the folder and try the instal again. Only take that advice if you’re comfortable doing that of course.

Yes, checked its not installed but not activated, had that with another one!

Where do I uninstall the file from? I’ve downloaded that file from the ftp file manager on my hosting site, so hopefully I can use that to install it, but can’t se where to uninstall it now the theme is on wordpress. Or does it work that if I uninstall from the ftp on the hosting site, it will go from wordpress?

Clear as mud to me all this!

Thanks in advance.

So I had another look, on the theme, Reatro,on my wordpress and went into editor, and deleted LayerSlider from the index and from the html.

But I’m still getting the same message!

Where is the folder – when I click on the link given it says webpage inaccessible.

You’ve mentioned the “theme” but I’m talking about plugins which are usually separate to a theme. Plugins are usually stored in the /wp-content/plugins/” directory. So if you had a plugin installed called “MyPlugin” I would normally expect to see a folder in there like this: /wp-content/plugins/MyPlugin and if I didn’t want that in there I would just delete that “MyPlugin” folder and it would be gone. That file path in the error is not a “page” you can link to in a browser, it’s showing you where your current installation of layer slider apparently is.

Here is the WordPress information on managing plugins:

If you are familiar with using ftp, you would usually be able to connect to the site, open that folder and see if there is a LayerSlider folder in there and delete it. This would remove it from your WordPress install. I wouldn’t do that if it was working fine and I wanted to re-activate it at another time or if I wanted to save any associated data. I’m only suggesting deleting the folder because it seems like you already have an installation that you are unable to activate that is causing problems. So deleting it and trying again would be the first thing I personally would try to do.

I think that perhaps you really need need to go to the LayerSlider support (if they have it) for these questions though if that doesn’t fix the problem.

I’m not sure why that link just included all of my text! To be clear the link is WordPress information and the text is my own information not from WordPress ??