layout breaks when using large banner

  • Hello, I’ve been using the plugin for a long time. But recently I’ve had a problem when using a looping banner between paragraphs. Banners that are larger than 900px wide are breaking the site’s layout, this didn’t happen before.

    some parts of the end of the article appear on the side. When I put a smaller banner the problem is solved

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    Hi,

    Thank you for reaching out to us.

    Could you please confirm which WordPress theme you are currently using? Has it been updated recently? Additionally, could you share URL once where this issue occurs so we can take a look?

    Thread Starter amdark

    (@amdark)

    Hello. I use the GeneratePress theme Version: 3.5.1. It is in the latest update.

    I ended up removing the banner with more than 900 and installing a smaller one so as not to leave the site with a broken layout. If necessary, we can arrange a time for me to reactivate it so you can check it out.

    Plugin Support Akshay A

    (@akshaycode1)

    Hi,

    We are trying to recreate the issue but have been unable to do so. Could you please share a short video demonstrating the steps you are taking and the issue occurring on your end? Kindly share it so we can investigate accordingly.

    Thread Starter amdark

    (@amdark)

    I activated the larger banner (920×250) check the link below to see how the layout is broken.

    https://exerciciosweb.com.br/genetica/sistema-sanguineo-abo-exercicios-02/

    Plugin Support Akshay A

    (@akshaycode1)

    Hi, We are checking this concern and will provide you with an update soon. We kindly request your patience in the meantime.

    Thread Starter amdark

    (@amdark)

    Thank you for your attention. I removed the large banner to return the layout to normal. If you need me to reactivate it for analysis, let me know.

    Plugin Support Akshay A

    (@akshaycode1)

    Hi,

    We sincerely apologize for the delayed response.

    We tried to recreate the issue but were unable to do so. Resolving this without a closer inspection is proving to be challenging. We kindly suggest checking for potential conflicts by switching to a different theme or temporarily deactivating other plugins, as such issues can sometimes arise from compatibility conflicts.

    Thread Starter amdark

    (@amdark)

    Hello, I’m reviving the post.
    I tried again to add new banners, but when activating the responsive function it breaks the layout as I had informed above.

Viewing 8 replies - 1 through 8 (of 8 total)
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