• This plugin worked for me until recently. Now it’s showing one giant unformatted page with a printer’s pie of settings and nonworking links. It’s like none of the CSS for the plugin is loading or something. I’ve completely deleting the plugin and reinstalled from scratch several times, including it to tell it to clean up all tables on deletion, no difference.

    Here’s some screenshots of what I’m seeing: https://imgur.com/a/hW0971h

Viewing 3 replies - 1 through 3 (of 3 total)
  • Could you just turn on debug in wp-config.php and see exact error log. It will help us to find the cause. With that know us your PHP and WordPress version respectively.

    Thread Starter synthezoid

    (@synthezoid)

    I found the problem. I changed the name of my plugins folder for security reasons, using these in in wp-config.php:
    define('WP_PLUGIN_DIR', '/home/user/html/wp-content/[new folder name]');
    define('WP_PLUGIN_URL', 'https://mydomain.com/wp-content/[new folder name]');

    It looks like your backup plugin has the name of the the “plugins” folder hardcoded into it instead of getting it from WP_PLUGIN_DIR or WP_PLUGIN_URL, so it can’t find the .js assets files if the name of the plugins folder isn’t /wp-content/plugins.

    Not going to complain that much about a free plugin, but I do like this plugin, so personally, I’m not crazy about having to choose between using it and having my custom plugin folder name, as is allowed by WP configs. I’d love it if you wanted to fix this.

    Plugin Support Akshay A

    (@akshaycode1)

    Hi, We are checking this concern on our end and will provide you with an update shortly. We kindly request for your patience in the meantime.

Viewing 3 replies - 1 through 3 (of 3 total)
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