• Mario Günter

    (@mrguenter)


    Hello Support Team,

    since the update to 5.0.9 the elements seem no longer to work correctly. In my case, affected are: DualButton, TypingText, FeatureList, AdvancedImage, … and maybe more.
    The strange thing: In the website editor – elements are displayed correctly.

    Essential Blocks: 5.0.9
    WordPress 6.7
    Theme: Neve FSE 1.1.2

    Any clue how to fix this? I am pleased to provide any information needed.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Mario Günter

    (@mrguenter)

    Fixed temporary by:

    • rollback to Essential Blocks 5.0.5
    • recreated essential blocks assets
    • edit page -> resolve essential block issues (if any)
    • save page
    • clear cache

    Same for me but also the “Popup” block

    I have the same issue, whole website is broke after update, basically all “row” blocks which had “boxed” layout broke: the columns weren’t placed in the blocks side-by-side but one under another. As if the boxed row set width was ignored.

    When I switched the row layout type to “full-width” the columns were displayed correctly in most places but not all (in some places there were still one under another and not side-by-side).

    In my case the affected website was based on:
    Essential Blocks: 5.0.9
    WordPress 6.7
    Theme: Twenty Twenty-Three 1.6

    I also confirm that making a rollback of Essential Blocks to 5.0.5 fixes the issue.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @mrguenter ,
    Greetings. Sorry for the inconvenience that you faced.

    We’ve reviewed your query and attempted to replicate the issue using the Neve theme and WordPress 6.7, but we were unable to reproduce the issue you’re encountering. You can verify this here: https://d.pr/v/d223BE. However, our team is thoroughly investigating the issue.

    In the meantime, please share your site health information. Please go to your?WordPress Dashboard -> Tools -> Site Health -> Info -> Copy Site Info to Clipboard. Then paste it in?PasteBin?and share the link with us. This will allow us to investigate the issue thoroughly and assist you properly.

    Don’t worry, we’ll make sure to resolve the issue as soon as we can reproduce it on our end.

    Best regards,

    Thread Starter Mario Günter

    (@mrguenter)

    Hi @ashikurwp

    Thank you very much for your investigations! I created the report for you here.
    Please note, that this will be deleted automatically after 2 Weeks, from now.

    I hope this is going to help you.
    Best regards,
    Mario

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @mrguenter,

    Thanks for sharing the details with us. We’ll cross-check the information with our team and let you know if there are any updates. Thanks again for your cooperation.

    In the meantime, could you please try uploading this DEV version with some asset loading improvements: https://d.pr/f/YXtppm and follow these instructions: https://d.pr/GxR2uP? Afterward, please check the blocks you mentioned again.

    Looking forward to hearing back from you.
    Thanks!

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @sokol07 @fawadinho,

    I hope you’re both doing well. Could you please try uploading this DEV version with some asset loading improvements: https://d.pr/f/YXtppm and follow these instructions: https://d.pr/GxR2uP? After that, please check the blocks you mentioned again.

    Looking forward to your feedback.
    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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