• Resolved ladeek

    (@ladeek)


    Hi,

    All of my web stories are in the red in GSC with LCP issues > 4s for mobile. I have tried to remove all plug-ins, changed the theme but no luck.

    Can you please help?

    Many thanks

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Hello thanks for getting in touch. If you could please share your Site Health information or privately via this form then I’d be happy to check your setup to see if anything stands out.

    I have run your story through AMP validation and can see all looks good. See here.

    LCP can be affected by multiple factors, external scripts like the ones from the Web Stories format are just one.

    While I’d recommend looking into reducing initial server response time, there is also some ongoing work on the Web Stories side to help further improve core web vitals such as LCP.

    There is a significant effort underway that aims to meet some aggressive goals toward the end of the year to help improve these metrics. There’s nothing on your side that needs to be done to benefit from that.

    • This reply was modified 3 years, 3 months ago by Adam Dunnage.
    Thread Starter ladeek

    (@ladeek)

    Hi Adam,

    The reason I am concerned about LCP is because sometimes my web stories appear as blank pages and when I click update in the editor then it appears again. I think it could be related to LCP issues although I am not sure. I have copied and pasted the site health info below. Do let me know if you need anything else.

    ### wp-core ###

    version: 5.8.2
    site_language: en_US
    user_language: en_US
    timezone: America/Los_Angeles
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: undefined
    environment_type: production
    user_count: 2
    dotorg_communication: true

    ### wp-paths-sizes ###

    wordpress_path: /home/ladeek11/public_html
    wordpress_size: 3.37 GB (3616447018 bytes)
    uploads_path: /home/ladeek11/public_html/wp-content/uploads
    uploads_size: 1.71 GB (1834668010 bytes)
    themes_path: /home/ladeek11/public_html/wp-content/themes
    themes_size: 12.74 MB (13356645 bytes)
    plugins_path: /home/ladeek11/public_html/wp-content/plugins
    plugins_size: 95.97 MB (100632188 bytes)
    database_size: 485.46 MB (509043368 bytes)
    total_size: 5.66 GB (6074147229 bytes)

    ### wp-dropins (2) ###

    advanced-cache.php: true
    maintenance.php: true

    ### wp-active-theme ###

    name: MH Magazine (mh-magazine)
    version: 3.9.9
    author: MH Themes
    author_website: https://mhthemes.com/
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, title-tag, automatic-feed-links, html5, post-thumbnails, post-formats, custom-background, custom-header, custom-logo, customize-selective-refresh-widgets, menus, widgets
    theme_path: /home/ladeek11/public_html/wp-content/themes/mh-magazine
    auto_update: Disabled

    ### wp-themes-inactive (4) ###

    GeneratePress: version: 3.1.0, author: Tom Usborne, Auto-updates disabled
    Mediavine Trellis: version: 0.14.4, author: Mediavine, Auto-updates disabled
    MH Magazine lite: version: 2.9.1, author: MH Themes, Auto-updates disabled
    Twenty Twenty-One: version: 1.4, author: the WordPress team, Auto-updates disabled

    ### wp-mu-plugins (1) ###

    Endurance Page Cache: version: 2.1.2, author: Mike Hansen

    ### wp-plugins-active (16) ###

    Autoptimize: version: 2.9.2, author: Frank Goossens (futtta), Auto-updates disabled
    Booking.com Product Helper: version: 1.0.1, author: Booking.com, Auto-updates disabled
    Classic Editor: version: 1.6.2, author: WordPress Contributors, Auto-updates disabled
    Insert Headers and Footers: version: 1.6.0, author: WPBeginner, Auto-updates disabled
    Link Whisper: version: 1.8.5, author: Link Whisper, Auto-updates disabled
    Mediavine Control Panel: version: 2.8.0, author: mediavine, Auto-updates disabled
    Real-Time Find and Replace: version: 4.0.2, author: Marios Alexandrou, Auto-updates disabled
    Really Simple SSL: version: 5.1.3, author: Really Simple Plugins, Auto-updates disabled
    Redirection: version: 5.1.3, author: John Godley, Auto-updates disabled
    Schema & Structured Data for WP & AMP: version: 1.9.89, author: Magazine3, Auto-updates disabled
    Smush Pro: version: 3.9.3, author: WPMU DEV, Auto-updates disabled
    UpdraftPlus – Backup/Restore: version: 1.16.63, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
    Web Stories: version: 1.14.0, author: Google, Auto-updates disabled
    WP Fastest Cache: version: 0.9.5, author: Emre Vona, Auto-updates disabled
    WPMU DEV Dashboard: version: 4.11.6, author: WPMU DEV, Auto-updates enabled
    Yoast SEO: version: 17.6, author: Team Yoast, Auto-updates disabled

    ### wp-media ###

    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    imagick_version: Not available
    file_uploads: File uploads is turned off
    post_max_size: 8M
    upload_max_filesize: 6M
    max_effective_size: 6 MB
    max_file_uploads: 20
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, BMP, XPM
    ghostscript_version: unknown

    ### wp-server ###

    server_architecture: Linux 2.6.32-042stab127.2 x86_64
    httpd_software: Apache
    php_version: 7.4.25 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 256M
    max_input_time: 60
    upload_max_filesize: 6M
    php_post_max_size: 8M
    curl_version: 7.79.1 OpenSSL/1.1.1l
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true

    ### wp-database ###

    extension: mysqli
    server_version: 5.7.36
    client_version: mysqlnd 7.4.25

    ### wp-constants ###

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/ladeek11/public_html/wp-content
    WP_PLUGIN_DIR: /home/ladeek11/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined

    ### wp-filesystem ###

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable

    ### web_stories ###

    web_stories_version: 1.14.0
    web_stories_db_version: 3.0.13
    web_stories_amp_version: 2.1.4
    web_stories_cdn_url: https://wp.stories.google/static/13
    web_stories_dev_mode: false
    web_stories_theme_support: Disabled
    web_stories_enabled_experiments:
    Archive Page: Enabled
    Video trimming: Enabled
    Thumbnail Caching: Enabled
    Video Captions: Enabled
    web_stories_libxml_version: 2.9.7

    `

    Plugin Author Pascal Birchler

    (@swissspidy)

    If your stories sometimes end up being completely blank, that is some unrelated and more severe issue. This could be caused by some conflicting plugin wiping out the story data, which we’ve sometimes seen related to backup or import/export plugins.

    As for LCP, Adam’s message above still stands.

    Thread Starter ladeek

    (@ladeek)

    Thank you! I do use Updraft Plus which is a wordpress backup plugin, so maybe that could be the reason for the blank stories? Do you have any suggestions for a different wordpress backup plugin?

    Are there any issues with the site health from the text I have copied above?

    Many thanks

    Thread Starter ladeek

    (@ladeek)

    @ladeek Is this story still blank for you? It was blank initially when viewing but now I can see it. Have you recently made any changes that could have resulted in this?

    Thread Starter ladeek

    (@ladeek)

    Thanks Adam! Its not blank anymore but some stories do go blank every now and then and then return to normal. No changes from my end

    This does in this case sound like a conflicting plugin issue. The next time you spot a blank story would you be able to temporarily disable your plugins one by one and check if disabling any of these causes the story to show.

    There isn’t anything that stands out on your site health but it would be useful at this stage to try an isolate any plugin that may be causing a conflict when you see a blank story.

    Please let me know how you get on with this.

    Thread Starter ladeek

    (@ladeek)

    Thanks Adam! Will try the plugin method to find the issue.

    Many thanks

    Thanks, @ladeek! If you do find a plugin that’s causing an issue, please do let us know.

    Thread Starter ladeek

    (@ladeek)

    Hi Bethany, at the moment it doesn’t seem to be a plug-in issue. I have changed the theme and I will monitor over the next few days if that helps at all. When I see blank pages my traffic figures from web stories drops significantly despite seeing no issues with GSC. I will keep an eye on traffic and check if the theme changed has helped.

    Thanks for the update! It might be worth trying to deactivate the Updraft Plus plugin for a few days, since as Pascal noted, backup plugins can cause the blank page issue that you’re seeing. Since the blank page problem is only occurring every so often, I think it will be hard to see if something is working unless it’s done for a few days.

    Thread Starter ladeek

    (@ladeek)

    Hi Bethany, sure I have done that too! So from my end I have changed the theme (a lighter mediavine theme) and deactivated updraft plus and will see if that helps over the next few days.

    Thank you!

    Sounds good! Have a great weekend.

    As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘LCP Issue with all web stories’ is closed to new replies.