Lead Data Get Combined

  • Resolved brentnau

    (@brentnau)


    8 years, 11 months ago

    We are seeing multiple times where LeadIn is aggregating the data from several different leads into one contact. The contact name is overwritten with the latest lead, but we can still see the all of the pages each for each lead and the form submission information. I understand that LeadIn uses browser-based cookies, but not understanding why it would be aggregating data for different lead from different areas into one contact record?

    https://www.ads-software.com/plugins/leadin/

Viewing 1 replies (of 1 total)

  • Hi there,

    Thanks for reaching out! In order to troubleshoot further and confirm for sure why you’re seeing this we’ll need a little more info to run some tests. Would you be able to reach out to us via [email protected] or https://leadin.hubspot.com/knowledge#contact_form and send over the name of the contact and the URL of your website? We should be able to run some tests to confirm why you’re seeing this.

    Thanks,
    Shay

Viewing 1 replies (of 1 total)
  • The topic ‘Lead Data Get Combined’ is closed to new replies.