• Resolved mattx2

    (@mattx2)


    Although I have 3 leads which I had come in through Contact Forms, the leads are not showing. UPI tells me I have 3 leads, but both the home page and the Lead Management section does not show those leads.

    https://ibb.co/gJ4s5H

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  • Plugin Author Upi

    (@upi)

    please go over “fields mapping” screen and make sure the forms’ fields are correctly mapped into UPI data / fields.
    Thanks
    Uri

    My field mapping is correct.

    This sounds like the same issue I’m having. I used Ninja Forms to make the data, but then also tried using a basic .csv file that I uploaded. Neither of them worked to create readable data. When I export the leads and then open the .csv file, it is showing me information about the browser (Chrome) rather than ANY of the lead information that I have imported. I notice that the “Status” is functioning just fine, because I applied it to the blank fields that I selected from the Lead Management Menu.

    In fact, here’s what I get in the fields of the exported .csv file:

    ;;;;;;;;;;;;;;;;;;;;;;;;;;;10;”2018-05-04 11:48:42″;”Mozilla/5.0 (Windows NT 10.0 Win64 x64) AppleWebKit/537.36 (KHTML like Gecko) Chrome/65.0.3325.181 Safari/537.36″;https://XXXXXXX.com/wp-admin/plugin-install.php?s=crm&tab=search&type=term;47.201.194.62;;;;Anthony;”AV Qualified”;;;;;;;;;https://XXXXXXXX.com;

    I also cannot get it to download any of the sample .csv files. It just gives me a blank screen. If I could get one of those to download, then I could try uploading one just to see if it would work on your own .csv files. But I can’t even do that test.

    • This reply was modified 6 years, 10 months ago by The Creator.
Viewing 2 replies - 1 through 2 (of 2 total)
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